Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

does not seem to have been indexed / Failed to index #150

Open
PatricDahl opened this issue Aug 28, 2024 · 7 comments
Open

does not seem to have been indexed / Failed to index #150

PatricDahl opened this issue Aug 28, 2024 · 7 comments

Comments

@PatricDahl
Copy link

Describe the bug
In logs and in GUI for some reason some devices does not get fetched.
Tried both enter IP and DNS name in configuration file but same issues. SSL certificate ignored.

Screenshots
If applicable, add screenshots to help explain your problem.
image
image

Additional context
Same on all versions.

@PatricDahl PatricDahl changed the title seem to have been indexed / Failed to index does not seem to have been indexed / Failed to index Aug 28, 2024
@timriker
Copy link
Collaborator

What other entries are in the log for this host?

Have you tried running the report on just that host? ie:

$ ./bigipreport.ps1 file.xml hostname

should just process hostname from the xml file.

@epacke
Copy link
Contributor

epacke commented Aug 29, 2024

Common problems are:

  • Firewall being closed
  • Need to restart restjavad (bigstart restart restjavad)
  • Insufficient permissions (login to the device with the user to check)

Try Tims suggestion and post the logs. If you still have issues you can join our discord. I can usually help at lunch time, Swedish time.

@epacke
Copy link
Contributor

epacke commented Sep 14, 2024

@PatricDahl Any update? :)

@PatricDahl
Copy link
Author

PatricDahl commented Sep 16, 2024 via email

@epacke
Copy link
Contributor

epacke commented Sep 18, 2024

Hi Patric
It's hard to say why without having a look at the system tbh.

You could check this KB if using tacacs:
https://my.f5.com/manage/s/article/K000135659

Or ping me on Discord to schedule session during lunch time.
I do this for "fun" and do not charge anything for it.

Kind regards,
Patrik

@epacke
Copy link
Contributor

epacke commented Oct 16, 2024

How's it going Patric?

@PatricDahl
Copy link
Author

PatricDahl commented Oct 16, 2024 via email

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

3 participants