Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

500 error after upgrade to 3.11 #508

Open
lummers79 opened this issue Aug 14, 2023 · 1 comment
Open

500 error after upgrade to 3.11 #508

lummers79 opened this issue Aug 14, 2023 · 1 comment
Labels
more information needed Need more information from user

Comments

@lummers79
Copy link

Last week we upgraded from 3.7 to 3.11. However, the zoom plugin isn't working. I have created a new app and credentials and added them to the updated plugin and I get the green working message.
moodle3
I can then access the add a meeting page without issue
moodle1
However, when I then click save and display (or return to course) I get a 500 error
moodle2
All was working fine on 3.7 but not since the upgrade. Any suggestions to try???

@lummers79 lummers79 changed the title 500 error on upgrade to 3.11 500 error after upgrade to 3.11 Aug 14, 2023
@jrchamp
Copy link
Collaborator

jrchamp commented Aug 14, 2023

There should be a server (Apache, php-fpm, nginx) log message that explains why the 500 error is occurring. It's probably a PHP Fatal error of some type.

If you can find that error message, that's going to be the most useful information. Otherwise, it becomes a bit of guesswork and I'll ask about which version of PHP and which version of the mod_zoom plugin.

@jrchamp jrchamp added the more information needed Need more information from user label Aug 14, 2023
@jrchamp jrchamp moved this to Needs triage in mod_zoom Workflow May 23, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
more information needed Need more information from user
Projects
Status: Needs triage
Development

No branches or pull requests

2 participants