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msftguy edited this page Feb 29, 2012 · 2 revisions

Stuff to include:

  • App revision
  • OS version; architecture (x86/x86_64); Java version
  • iTunes version
  • Include full program output (log)
  • For crashes, include crash dumps (check Console on OS X for location).
  • On Windows: create c:\temp directory, reproduce again and include c:\temp\md.log
  • On OS X: include log from /tmp/md.log

Post the logs to http://pastie.org/ ; check the 'private' checkbox.

Email pastie link[s] to [email protected] or post in your comments on the blogpost.