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Removal-of-support-for-TLS-protocol-versions-1-0-and-1-1 #352

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RustinAlexandru opened this issue Jul 12, 2018 · 1 comment
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Removal-of-support-for-TLS-protocol-versions-1-0-and-1-1 #352

RustinAlexandru opened this issue Jul 12, 2018 · 1 comment
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@RustinAlexandru
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https://support.zendesk.com/hc/en-us/articles/360000710347-Removal-of-support-for-TLS-protocol-versions-1-0-and-1-1

Hello. We are having the following problem when using your wrapper.

"The request was aborted: Could not create SSL/TLS secure channel.Error content:
Resource String: tickets/25890.json + "

Stacktrace :
at ZendeskApi_v2.Core.RunRequest(String resource, String requestMethod, Object body, Nullable`1 timeout, Dictionary`2 formParameters) at ZendeskApi_v2.Core.RunRequest[T](String resource, String requestMethod, Object body, Nullable`1 timeout, Dictionary`2 formParameters) at ZendeskApi_v2.Core.GenericGet[T](String resource) at ZendeskApi_v2.Requests.Tickets.GetTicket(Int64 id, TicketSideLoadOptionsEnum sideLoadOptions) at RS.Platform.BL.ZendeskManager.GetTicket(Int64 id) in D:\Projects\Git\RS\Deployment\RS.Platform\RS.Platform.BL\ZendeskManager.cs:line 28

Is this solved or are we waiting for a fix? Thanks. Please ask for any other needed information.

@rwjdk
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rwjdk commented Jul 12, 2018

Issue is described here: #339

Short version:
You need to handle this in you own part of the code as if it was added to the framework itself it could potentially break other parts of your code

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