diff --git a/CHANGELOG.md b/CHANGELOG.md
index a18c8d8eb7..d8768247c9 100644
--- a/CHANGELOG.md
+++ b/CHANGELOG.md
@@ -35,6 +35,7 @@ v3.10 adds group conversations while resolving othre bugs and QOL changes. It is
 
 - `thread.reply` now returns mod_message, user_message1, user_message2... It is no longer limited at a size 2 tuple. Potentially breaking if plugins depend on this behaviour.
 - Fix return types, type hints, and unresolved references ([PR #3009](https://github.com/kyb3r/modmail/pull/3009))
+- Reload thread cache only when it's the first on_ready trigger. ([GH #3037](https://github.com/kyb3r/modmail/issues/3037))
 
 # v3.9.5
 
diff --git a/bot.py b/bot.py
index 9a61101707..8aa3f00d1a 100644
--- a/bot.py
+++ b/bot.py
@@ -74,6 +74,7 @@ def __init__(self):
         self.loaded_cogs = ["cogs.modmail", "cogs.plugins", "cogs.utility"]
         self._connected = asyncio.Event()
         self.start_time = datetime.utcnow()
+        self._started = False
 
         self.config = ConfigManager(self)
         self.config.populate_cache()
@@ -534,6 +535,13 @@ async def on_ready(self):
             logger.error("Logging out due to invalid GUILD_ID.")
             return await self.close()
 
+        if self._started:
+            # Bot has started before
+            logger.line()
+            logger.warning("Bot restarted due to internal discord reloading.")
+            logger.line()
+            return
+
         logger.line()
         logger.debug("Client ready.")
         logger.info("Logged in as: %s", self.user)
@@ -634,6 +642,8 @@ async def on_ready(self):
             )
             logger.warning("If the external servers are valid, you may ignore this message.")
 
+        self._started = True
+
     async def convert_emoji(self, name: str) -> str:
         ctx = SimpleNamespace(bot=self, guild=self.modmail_guild)
         converter = commands.EmojiConverter()