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data-residency.md

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copyright lastupdated keywords subcollection
years
2023
2023-08-30
overview

{{site.data.keyword.attribute-definition-list}}

Understanding data residency in {{site.data.keyword.cloud_notm}}

{: #data-residency}

{{site.data.keyword.cloud_notm}}'s global network of locations provides you with the flexibility of choosing where you want to run your workloads. {: shortdesc}

For regional and zonal services, you request instances of the service to be deployed in a specific region in accordance with your specific geographic requirements. {{site.data.keyword.cloud_notm}} ensures that content that is provided by you and your workload (as defined in the {{site.data.keyword.cloud_notm}} Service Agreement{: external}) is stored and processes locally in the selected region location. For a complete list of the locations where {{site.data.keyword.cloud_notm}} services are available see Service and infrastructure availability by location.

{{site.data.keyword.cloud_notm}} also maintains internal encrypted backups of the customer content within the same geography where the regional or zonal service is located for recovery in case of data corruption or a major data center disaster.

About your business contact and account usage information (as defined in the {{site.data.keyword.cloud_notm}} Service Agreement{: external}), also called client’s metadata, {{site.data.keyword.cloud_notm}} stores and processes them where the control planes of the regional and global services are located.

For a complete list of data attributes that are stored and processed by each single {{site.data.keyword.cloud_notm}} service you can refer to the documentation of the API of each service in the API and SDK reference library.

{{site.data.keyword.cloud_notm}} data privacy processing processes and procedures are documented within the {{site.data.keyword.cloud_notm}} DPA. This Data Processing Addendum (DPA) and its applicable DPA Exhibits apply to the Processing of Personal Data by {{site.data.keyword.cloud_notm}} on behalf of Client (Client Personal Data). The processing of Personal Data is subject to the General Data Protection Regulation 2016/679 (GDPR). It is also subject to any other data protection laws that are identified at Data Protection Laws{: external} in order to provide services (Services) according to the Agreement between Client and {{site.data.keyword.cloud_notm}}. The {{site.data.keyword.cloud_notm}} DPA can be found at Data Processing Addendum{: external}.

In addition to the DPA, the cloud services provide DPA exhibits that can be found on the {{site.data.keyword.cloud_notm}} Terms site{: external}.