copyright | lastupdated | keywords | subcollection | ||
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2023-08-30 |
overview |
{{site.data.keyword.attribute-definition-list}}
{: #data-residency}
{{site.data.keyword.cloud_notm}}'s global network of locations provides you with the flexibility of choosing where you want to run your workloads. {: shortdesc}
For regional and zonal services, you request instances of the service to be deployed in a specific region in accordance with your specific geographic requirements. {{site.data.keyword.cloud_notm}} ensures that content that is provided by you and your workload (as defined in the {{site.data.keyword.cloud_notm}} Service Agreement{: external}) is stored and processes locally in the selected region location. For a complete list of the locations where {{site.data.keyword.cloud_notm}} services are available see Service and infrastructure availability by location.
{{site.data.keyword.cloud_notm}} also maintains internal encrypted backups of the customer content within the same geography where the regional or zonal service is located for recovery in case of data corruption or a major data center disaster.
About your business contact and account usage information (as defined in the {{site.data.keyword.cloud_notm}} Service Agreement{: external}), also called client’s metadata, {{site.data.keyword.cloud_notm}} stores and processes them where the control planes of the regional and global services are located.
- Regional services typically have control planes that are located in the same region where you selected for the service except for the services indicated in Services with global control planes.
- Global services control planes locations are indicated in Global platform services.
For a complete list of data attributes that are stored and processed by each single {{site.data.keyword.cloud_notm}} service you can refer to the documentation of the API of each service in the API and SDK reference library.
{{site.data.keyword.cloud_notm}} data privacy processing processes and procedures are documented within the {{site.data.keyword.cloud_notm}} DPA. This Data Processing Addendum (DPA) and its applicable DPA Exhibits apply to the Processing of Personal Data by {{site.data.keyword.cloud_notm}} on behalf of Client (Client Personal Data). The processing of Personal Data is subject to the General Data Protection Regulation 2016/679 (GDPR). It is also subject to any other data protection laws that are identified at Data Protection Laws{: external} in order to provide services (Services) according to the Agreement between Client and {{site.data.keyword.cloud_notm}}. The {{site.data.keyword.cloud_notm}} DPA can be found at Data Processing Addendum{: external}.
In addition to the DPA, the cloud services provide DPA exhibits that can be found on the {{site.data.keyword.cloud_notm}} Terms site{: external}.