Can't upgrade nor uninstall ffmpeg

[bkosowski]

Brief description of your issue

Trying to upgrade, install --force, or even uninstall the package Gyan.FFMpeg just hands. I have to double Ctrl+C to exit.

Steps to reproduce

1. Have ffmpeg 6.0 already installed
2. Run winget install --disable-interactivity --force --verbose --accept-source-agreements --accept-package-agreements Gyan.FFMpeg
3. See some info from the command, including Starting package install...
4. Wait... and wait... and nothing happens

Expected behavior

The package is actually being upgraded or the installation completes successfully.

Actual behavior

Winget installation hangs indefinitely. In the console, I see:

Found FFmpeg [Gyan.FFmpeg] Version 6.1.1
This application is licensed to you by its owner.
Microsoft is not responsible for, nor does it grant any licenses to, third-party packages.
Successfully verified installer hash
Extracting archive...
Successfully extracted archive
Starting package install...

Environment

winget --info
Windows Package Manager v1.6.3482
Copyright (c) Microsoft Corporation. All rights reserved.

Windows: Windows.Desktop v10.0.22631.2861
System Architecture: X64
Package: Microsoft.DesktopAppInstaller v1.21.3482.0

Winget Directories
-------------------------------------------------------------------------------------------------------------------------------
Logs                               %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\DiagOutputDir
User Settings                      %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\settings.json
Portable Links Directory (User)    %LOCALAPPDATA%\Microsoft\WinGet\Links
Portable Links Directory (Machine) C:\Program Files\WinGet\Links
Portable Package Root (User)       %LOCALAPPDATA%\Microsoft\WinGet\Packages
Portable Package Root              C:\Program Files\WinGet\Packages
Portable Package Root (x86)        C:\Program Files (x86)\WinGet\Packages
Installer Downloads                %USERPROFILE%\Downloads

Links
---------------------------------------------------------------------------
Privacy Statement   https://aka.ms/winget-privacy
License Agreement   https://aka.ms/winget-license
Third Party Notices https://aka.ms/winget-3rdPartyNotice
Homepage            https://aka.ms/winget
Windows Store Terms https://www.microsoft.com/en-us/storedocs/terms-of-sale

Admin Setting                             State
--------------------------------------------------
LocalManifestFiles                        Disabled
BypassCertificatePinningForMicrosoftStore Disabled
InstallerHashOverride                     Enabled
LocalArchiveMalwareScanOverride           Disabled

ffmpeg -version
ffmpeg version 6.0-full_build-www.gyan.dev Copyright (c) 2000-2023 the FFmpeg developers
built with gcc 12.2.0 (Rev10, Built by MSYS2 project)

winget list
FFmpeg   Gyan.FFmpeg   6.1.1   winget

[stephengillie]

This should be moved to the winget-pkgs repo.

Is it possible to try uninstalling FFmpeg through other means, such as the uninstaller, then install again through Winget? It might be something like an installer type mismatch preventing the install from proceeding.

[bkosowski]

@stephengillie Unfortunately not. The normal Windows uninstaller just starts cmd with winget uninstall and it hangs as usual.

[mdanish-kh]

This is because of:

• Cannot upgrade/uninstall nested portables coming from an older version of WinGet winget-cli#3279

@bkosowski Can you try one of the workarounds listed in the issue to see if it unblocks the install/uninstall/upgrade scenario for you?

[MagicAndre1981]

try the preview. I also got a crash with the normal stable version.

[bkosowski]

@mdanish-kh Yes, the workaround worked 👍

[mdanish-kh]

Duplicate of

• Cannot upgrade/uninstall nested portables coming from an older version of WinGet winget-cli#3279

[microsoft-github-policy-service]

Hello @bkosowski,

We've identified this as a duplicate of another issue or PR that already exists. This specific instance is being closed in favor of the linked issue. Please add your 👍 to the other issue to raise its priority. Thanks for your contribution!

Template: msftbot/duplicate/closed