WSL doesn't update itself, or Install Ubuntu giving error 0x80072efd

[arshdeepsch]

Version

Microsoft Windows [Version 10.0.22621.963]

WSL Version

• WSL 2
• WSL 1

Kernel Version

Kernel version: 5.10.16

Distro Version

Ubuntu

Other Software

No response

Repro Steps

Update wsl through wsl --update.
Install Ubuntu through wsl --install -d Ubuntu
Install Ubuntu through the Microsoft Store

Expected Behavior

Install Ubuntu.

Actual Behavior

When installing through the store, the button goes grey for a while, and turns back blue.

Diagnostic Logs

WslLogs-2023-01-14_22-09-16.zip

[ghost]

Looks like the machine doesn't have an internet connection?

Also, did you let the logs collect while reproducing the issue? It only collects the logs while the script is running.

[ghost]

This issue has been automatically closed since it has not had any author activity for the past 7 days. If you're still experiencing this issue please re-open it.

Thank you!

[holecekp]

I have a very similar problem. Attempt to instal Ubuntu (or any other distro) fails with a slightly different error code:
An error occurred during installation. Distribution Name: 'Ubuntu 20.04 LTS' Error Code: 0x800704cf

Update also reports there is no internet connection even if the internet connection works fine.

[J-XL]

I encountered this on a corporate network where access to the Microsoft store was blocked. Using --web-download allowed the installation to complete successfully (grabs it from github).