Wsl/Service/CreateInstance/CreateVm/HCS_E_SERVICE_NOT_AVAILABLE

[KiaWeb]

Version

Microsoft Windows [Version 10.0.22621.590]

WSL Version

• WSL 2
• WSL 1

Kernel Version

5

Distro Version

Kali Linux Rolling

Other Software

No response

Repro Steps

Enable WSL and try to run wsl.exe with no arguments in the Command Prompt

Expected Behavior

Running the Kali Linux App on Microsoft Store should work and/or wsl.exe should work

Actual Behavior

The operation could not be started because a required feature is not installed.
Error code: Wsl/Service/CreateInstance/CreateVm/HCS_E_SERVICE_NOT_AVAILABLE

Diagnostic Logs

No response

[SFizAlthaf]

Any update on this? I'm facing the same issue

[normanpoh]

I get the same code but this happens when I issued the following command, trying to change my Ubuntu-22.04 to use wsl2 instead of the default 1.

PS C:\WINDOWS\system32> wsl --set-version Ubuntu-22.04 2
For information on key differences with WSL 2 please visit https://aka.ms/wsl2
Conversion in progress, this may take a few minutes.
The operation could not be started because a required feature is not installed.
Error code: Wsl/Service/CreateVm/HCS_E_SERVICE_NOT_AVAILABLE

[Biswa96]

Make sure virtualization is on in bios or uefi settings. And the following command in admin command prompt shows the 'auto' result.

> bcdedit | find /i "hypervisor"
hypervisorlaunchtype    Auto

[wzhy920127]

Same problem

>>> wsl --version
WSL 版本： 1.0.3.0
内核版本： 5.15.79.1
WSLg 版本： 1.0.47
MSRDC 版本： 1.2.3575
Direct3D 版本： 1.606.4
DXCore 版本： 10.0.25131.1002-220531-1700.rs-onecore-base2-hyp
Windows版本： 10.0.22621.963

[wzhy920127]

同样的问题

>>> wsl --version
WSL 版本： 1.0.3.0
内核版本： 5.15.79.1
WSLg 版本： 1.0.47
MSRDC 版本： 1.2.3575
Direct3D 版本： 1.606.4
DXCore 版本： 10.0.25131.1002-220531-1700.rs-onecore-base2-hyp
Windows版本： 10.0.22621.963

Check whether the hyper-v function is enabled

[okibcn]

I just got the same issue after upgrading from WSL 1.1.3 to 1.1.5. I never needed Hyper-V feature for running WSL2. Is this a new requirement?

[okibcn]

For some reason, Virtual Machine Platform feature was deactivated in my Windows 11 Canary preview. As before Hyper-V is not required for WSl2 to work. The only required feature is the mentioned Virtual Machine Platform. It worked again after re-activating that feature.

[microsoft-github-policy-service]

This issue has been automatically closed since it has not had any activity for the past year. If you're still experiencing this issue please re-file this as a new issue or feature request.

Thank you!