Error code: Wsl/Service/CreateInstance/CreateVm/HCS_E_SERVICE_NOT_AVAILABLE

[reidsneo]

Version

Microsoft Windows Version 22H2 (OS Build 226.10.1)

WSL Version

• WSL 2
• WSL 1

Kernel Version

5.15.57.1

Distro Version

Debian 10

Other Software

WSL version: 0.65.3.0
Kernel version: 5.15.57.1
WSLg version: 1.0.41
MSRDC version: 1.2.3213
Direct3D version: 1.601.0
DXCore version: 10.0.25131.1002-220531-1700.rs-onecore-base2-hyp
Windows version: 10.0.22610.1

Repro Steps

Just running wsl command in command line, yesterday just fine but today I cannot start wsl anymore

Expected Behavior

wsl service started normally

Actual Behavior

Diagnostic Logs

No response

[reidsneo]

After running
wsl --update

then it promp to update again, (even though yesterday already do update from microsoft store though)
later I go to setting > turn windows feature on / off
uncheck then check again for Windows Hypervisor Platform
reboot

it working again now
it seem issue occurred after update WSL

[syx-413]

me too

Error code: Wsl/Service/CreateInstance/CreateVm/HCS_E_SERVICE_NOT_AVAILABLE

[ll931217]

I had "Virtual Machine Platform" and "Windows Hypervisor Platform" turned off, after checking the boxes and restarting. Its working again

[ukhwaja]

I have the same issue. I cannot resolve. Any help on this?

[MilkFlavor]

https://www.youtube.com/watch?v=aLVYuUnIxtI

[OhMyGodNoah]

make sure hyper v, virtual machine platform and virtualization are on. Worked for me.

[OhMyGodNoah]

for Windows 11 Pro v 22H2

[shrinidhi6547]

Worked for me:-
System info - Windows 11, WSL2, (Ubuntu 18.04).

Step 1: Go to settings > (search) turn windows feature on / off

Step 2: If Windows Hypervisor Platform and Windows Machine Platform is unchecked, please check them, else uncheck and recheck them.

Step 3: Reboot

Step 4: Open the terminal check, run command - wsl -l -v
should result in saying ubuntu is running in version 1/2.

Cheers 🥂

[rama4zis]

You can try this with CMD or powerShell run as Admin

First Enable the Windows Subsystem for Linux

dism.exe /online /enable-feature /featurename:Microsoft-Windows-Subsystem-Linux /all /norestart

Then Enable Virtual Machine feature

dism.exe /online /enable-feature /featurename:VirtualMachinePlatform /all /norestart

Then restart your PC

Referance

[mybabysexy]

You can try this with CMD or powerShell run as Admin

First Enable the Windows Subsystem for Linux

dism.exe /online /enable-feature /featurename:Microsoft-Windows-Subsystem-Linux /all /norestart

Then Enable Virtual Machine feature

dism.exe /online /enable-feature /featurename:VirtualMachinePlatform /all /norestart

Then restart your PC

Referance

This fixed my problem after installing 2023-01 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5022303)

[kostakis]

Worked for me:- System info - Windows 11, WSL2, (Ubuntu 18.04).

Step 1: Go to settings > (search) turn windows feature on / off

Step 2: If Windows Hypervisor Platform and Windows Machine Platform is unchecked, please check them, else uncheck and recheck them.

Step 3: Reboot

Step 4: Open the terminal check, run command - wsl -l -v should result in saying ubuntu is running in version 1/2.

Cheers 🥂

I had the error code Error code: Wsl/Service/CreateInstance/CreateVm/0x800705aa

The above solution immediately fixed the problem.

[gtgthozz]

after solving one problem, another appeared - WslRegisterDistribution failed with error: 0x80370102
enabling/disabling Hyper V didn't help
Fix - #4626 (comment)

[WilamisAviz15]

I had "Virtual Machine Platform" and "Windows Hypervisor Platform" turned off, after checking the boxes and restarting. Its working again

it worked for me

[gopihc]

Complete removal of docker desktop and reinstall helped me..

[oussamamth1]

wsl.exe --shutdown
it will off all service
then
wsl.exe
this will solve that issue

[catwhocode]

Running "Hyper-V Host Compute Service" solved my problem

• Windows 10 Pro 21H2

[amldimsed]

What a strange problem, I do not understand why it is disabled, in other forums it is to update the wsl with another type of error

[szofar]

Kostakis's solution worked for me.

But I wish the original error were a little more specific regarding which Windows Features need to be enabled :)

"Error: 0x80370114 The operation could not be started because a required feature is not installed."

Should instead say something like: "Error: 0x80370114 The operation could not be started because a required feature is not installed: [Windows Hypervisor Platform, Windows Subsystem for Linux, Hyper-V]"

[juparog]

Enable Hiper V:

To enable Hyper-V on Windows 11, check and enable virtualization on the UEFI (BIOS).
Then open Settings > Apps > Optional features > More Windows features.
Check the “Hyper-V” item, and click “OK” and “Restart now” to enable the feature.

[notAperson535]

wsl.exe --shutdown it will off all service then wsl.exe this will solve that issue

lol this worked thank you!

[hum4n0A]

wsl.exe --shutdown it will off all service then wsl.exe this will solve that issue
After installed the features VM and Hyper-V the problem continue, but this solution works! thanks!

[nandha-emis]

Hello, I have also encountered similar problems after upgrading win11 to the latest version. Have you solved your problem? If so, how can we solve this problem? Can you tell me how?

My problem is: wsl 服务尚未启动。 Error code: Wsl/Service/CreateInstance/CreateVm/ConfigureNetworking/0x80070426

I'm also facing the exact same error.

[hum4n0A]

Hello, I have also encountered similar problems after upgrading win11 to the latest version. Have you solved your problem? If so, how can we solve this problem? Can you tell me how?
My problem is: wsl 服务尚未启动。 Error code: Wsl/Service/CreateInstance/CreateVm/ConfigureNetworking/0x80070426

I'm also facing the exact same error.

Have you tried this?
https://answers.microsoft.com/en-us/windows/forum/all/wsl-fail-to-start-after-upgrade-to-22h2/c3dad74e-ddb3-4fe7-9e85-7e1acb95f9c8

[zyf0330]

But why WSL just alert that Virtual Machine Platform needs to be enabled, excluding Windows Hypervisor Platform?

[namdevel]

Start the Registry Editor (regedit.exe)
Go to the following branch:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dnscache
Double-click “Start” and set its data to 2.
Exit the Registry Editor.
Restart Windows.
After the restart, the DNS Client service should start correctly. This, in turn, should fix the WSL error.```

[malongshuai]

Hello, I have also encountered similar problems after upgrading win11 to the latest version. Have you solved your problem? If so, how can we solve this problem? Can you tell me how?
My problem is: wsl 服务尚未启动。 Error code: Wsl/Service/CreateInstance/CreateVm/ConfigureNetworking/0x80070426

I'm also facing the exact same error.

Have you tried this? https://answers.microsoft.com/en-us/windows/forum/all/wsl-fail-to-start-after-upgrade-to-22h2/c3dad74e-ddb3-4fe7-9e85-7e1acb95f9c8

I have the same error, start the service "Windows Defender Firewall" and works for me. So, the error may re-occur if you disabled the windows defender

[danniod]

Sometime CANNOT launch wsl bash report Wsl/Service/CreateInstance/CreateVm/HCS_E_SERVICE_NOT_AVAILABLE after boot.
Then REBOOT and open terminal often launch wsl success in my case.

[ArthurEzenwanne]

wsl.exe --shutdown it will off all service then wsl.exe this will solve that issue

This helped. Initially docker-desktop and docker-desktop-data were both running. This solution helped. Win 11. 23H2.

[touchmii]

1. uninstall wsl in control center
2. wsl.exe --update in cmd without adminnistrator
3. podman machine init

podman machine init                                           pwsh  15:08:33 
Launching WSL Kernel Install...
Elevated process failed with error: Process failed with exit code: 125

Could not install the WSL Kernel. See previous output for any potential failure details.
If you can not resolve the issue, and rerunning fails, try the "wsl --install" process
outlined in the following article:

http://docs.microsoft.com/en-us/windows/wsl/install

Error: Process failed with exit code: 125
 touchmii    ~   22.644s⠀   wsl
Windows Subsystem for Linux is now available in the Microsoft Store!
You can upgrade by running 'wsl.exe --update' or by visiting https://aka.ms/wslstorepage
Installing WSL from the Microsoft Store will give you the latest WSL updates, faster.
For more information please visit https://aka.ms/wslstoreinfo

DESKTOP-V2QN3KU:/mnt/c/Users/touchmii$ exit
 touchmii    ~   11.783s⠀   wsl.exe --update                                                 pwsh  15:11:20 
Installing: Windows Subsystem for Linux
Windows Subsystem for Linux has been installed.
 touchmii    ~   19.208s⠀   podman machine init                                              pwsh  15:11:46 
Error: head request failed: https://github.com/containers/podman-wsl-fedora/releases/latest/download/rootfs.tar.xz: Head "https://github.com/containers/podman-wsl-fedora/releases/latest/download/rootfs.tar.xz": proxyconnect tcp: dial tcp 127.0.0.1:7890: connectex: No connection could be made because the target machine actively refused it.
 touchmii    ~   2.637s⠀   podman machine init                                               pwsh  15:11:52 
Extracting compressed file: podman-machine-default_fedora-podman-amd64-v39.0.1.tar: done
Importing operating system into WSL (this may take a few minutes on a new WSL install)...
Import in progress, this may take a few minutes.
The operation completed successfully.
Configuring system...
Generating public/private ed25519 key pair.
Your identification has been saved in podman-machine-default
Your public key has been saved in podman-machine-default.pub
The key fingerprint is:
SHA256:/nEHhsASKgQq47NQEGP1MOPKtFTd/OtSkdZxCz+tGKU root@DESKTOP-V2QN3KU
The key's randomart image is:
+--[ED25519 256]--+
|=+o*. +          |
|o+o =o =   o o   |
|+oo.... + o B o  |
|*oo.   . * E + . |
|.*      S + = o  |
|. o    . o o o   |
| .      + . . .  |
|       . o o .   |
|        . .      |
+----[SHA256]-----+
Machine init complete
To start your machine run:

        podman machine start

 touchmii    ~   39.133s⠀            ```

[drawing-re]

Resolved for me (after nothing else worked):
bcdedit /set hypervisorlaunchtype Auto
And then restart

[xkxrxm]

Worked for me:- System info - Windows 11, WSL2, (Ubuntu 22.04).
step 1: check whether "C:\Windows\System32\vmcompute.exe" is add in the list as follow (windows 安全中心 -> 应用和浏览器控制 -> 攻击防护设置 -> 程序保护） if no, add it;

step 2: open the CFG.

step 3:exec net start vmcompute in cmd or powershell

[XcloudFance]

Worked for me:- System info - Windows 11, WSL2, (Ubuntu 22.04). step 1: check whether "C:\Windows\System32\vmcompute.exe" is add in the list as follow (windows 安全中心 -> 应用和浏览器控制 -> 攻击防护设置 -> 程序保护） if no, add it; step 2: open the CFG. step 3:exec net start vmcompute in cmd or powershell

This works to me bruh. Kinda turned off some strange settings then it appears to shut my WSL down

[FADELELLAHerrami]

Worked for me:- System info - Windows 11, WSL2, (Ubuntu 18.04).

Step 1: Go to settings > (search) turn windows feature on / off

Step 2: If Windows Hypervisor Platform and Windows Machine Platform is unchecked, please check them, else uncheck and recheck them.

Step 3: Reboot

Step 4: Open the terminal check, run command - wsl -l -v should result in saying ubuntu is running in version 1/2.

Cheers 🥂

This work for me , thank you very much

[yoyoxoy]

The solution for me was:
Windows Security -> App & Browser Control -> Exploit Protection Settings
change Control Flow Guard (CFG) to "On"
for both:

C:\Windows\System32\vmwp.exe
C:\Windows\System32\vmcompute.exe

[wangzihchao]

Windows 10，wsl -- update work for me

[salmanmp]

Resolved for me (after nothing else worked): bcdedit /set hypervisorlaunchtype Auto And then restart

Resolved the problem.

[scruel]

@xkxrxm This works