WSL Service has stopped working after the latest update and reboot on Windows 11

[mickeygousset]

Windows Version

Microsoft Windows [Version 10.0.26100.1882]

WSL Version

0.0.0.0

Are you using WSL 1 or WSL 2?

• WSL 2
• WSL 1

Kernel Version

Don't know, can't run wsl or access distro

Distro Version

Ubuntu 22.04

Other Software

N/A

Repro Steps

• Reboot my laptop
• Try running WSL from powershell. It hangs
• Try opening the distro in Windows Terminal. It hangs
• Try accessing the \\wsl$ in windows explorer. It hangs
• Try stopping/starting WSL service. It is in a constant state of Stopping

Expected Behavior

I expected WSL to start and allow me access to my distro

Actual Behavior

It hangs and does nothing. I have no access to WSL or my drives.

Diagnostic Logs

Attached are diagnostics I ran while trying to get WSL to start

WslLogs-2024-10-04_14-47-27.zip

[github-actions]

View similar issues

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it!

Closed similar issues:

• wsl.exe hang after windows update (#10209), similarity score: 0.79
• WSL does not work after updating Windows 10 Home to Windows 11 Home (#8468), similarity score: 0.79
• WSL2 won't start/hangs on Windows Insider Beta build 10.0.22623.1250 (#9616), similarity score: 0.78
• WSL stopped working - hangs for any distro access (#11889), similarity score: 0.78
• WSL not working after Windows Update (#11093), similarity score: 0.77

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Diagnostic information

.wslconfig found
Detected appx version: 2.3.24.0

[OneBlue]

/dumps

[microsoft-github-policy-service]

Hello! Could you please provide logs and process dumps to help us better diagnose your issue?

To collect WSL logs and dumps, download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1 -Dump

The scipt will output the path of the log file once done.

Once completed please upload the output files to this Github issue.

Click here for more info on logging

Thank you!

[BlaidddDrwg]

+1 on this. I am currently on Windows 11 24H2 (Build 26100.1882), and this didn't happen before I updated to 24H2.

The 'wsl ' command hangs on the command line, except for 'wsl --help'.

The 'WSL Service" shows/ed 'Running', but got an error trying to restart it ("The process could not be contacted"), and now shows "Stopping" with now sign of actually doing anything.

Interesting

Currently running terminals on Ubuntu are continuing to function as before. I am just unable to open new terminals.

Addendum

Please let me know if additional logs would help. Looks like you already have one set.

[sathya01]

have similar issue. I can use already open terminals. but can't open new terminals. also Can't restart WSL

[microsoft-github-policy-service]

This issue has been automatically closed since it has not had any author activity for the past 7 days. If you're still experiencing this issue please re-file it as a new issue.

Thank you!