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Error : Wsl/Service/CreateInstance/CreateVm/HCS/0x80070142 after upgrading to Win11 24H2 #12116

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pquiring opened this issue Oct 2, 2024 · 14 comments
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@pquiring
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pquiring commented Oct 2, 2024

Windows Version

Microsoft Windows [Version 10.0.26100.1742]

WSL Version

2.2.4.0

Are you using WSL 1 or WSL 2?

  • WSL 2
  • WSL 1

Kernel Version

5.15.153.1-2

Distro Version

All

Other Software

none

Repro Steps

wsl

Expected Behavior

Get bash prompt.

Actual Behavior

The target device has insufficient resources to complete the operation.
Error code: Wsl/Service/CreateInstance/CreateVm/HCS/0x80070142

Diagnostic Logs

No response

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github-actions bot commented Oct 2, 2024

Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The script will output the path of the log file once done.

If this is a networking issue, please use collect-networking-logs.ps1, following the instructions here

Once completed please upload the output files to this Github issue.

Click here for more info on logging
If you choose to email these logs instead of attaching to the bug, please send them to [email protected] with the number of the github issue in the subject, and in the message a link to your comment in the github issue and reply with '/emailed-logs'.

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@pquiring
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pquiring commented Oct 2, 2024

@pquiring
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pquiring commented Oct 2, 2024

Tried to uninstall and reinstall - no change. (took an unusual long time to do that).

@pquiring
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pquiring commented Oct 2, 2024

Unable to start a VM in Hyper-V : same error code.

@pquiring
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pquiring commented Oct 2, 2024

Just for comparison, VirtualBox is working fine. So not a hardware issue.

@OneBlue
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OneBlue commented Oct 2, 2024

@pquiring: The above link doesn't actually point to logs.

/logs

@pquiring
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pquiring commented Oct 2, 2024

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github-actions bot commented Oct 2, 2024

Diagnostic information
Appx package is not installed
Detected user visible error: Wsl/Service/CreateInstance/CreateVm/HCS/0x80070142

@OneBlue
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OneBlue commented Oct 2, 2024

Thank you @pquiring. I wonder if the limitation is coming from CPU cores.

Can you try writing:

[wsl2]
processors=1
memory=1GB
nestedVirtualization=false

To %USERPROFILE%/.wslconfig and collect /logs if that fails again ?

@pquiring
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pquiring commented Oct 3, 2024

WslLogs-2024-10-02_20-04-16.zip

.wslconfig had no effect.

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github-actions bot commented Oct 3, 2024

Diagnostic information
.wslconfig found
Detected appx version: 2.3.24.0

@pquiring
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pquiring commented Oct 4, 2024

Found this in event log:
Virtual machine '' cannot be started on this server. The virtual machine NUMA topology requirements cannot be satisfied by the server NUMA topology. Try to use the server NUMA topology, or enable NUMA spanning. (Virtual machine ID A879800A-4440-4534-BBBD-6BE6A106AAE6).

@pquiring
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pquiring commented Oct 4, 2024

Fixed it!
Enabled NUMA spanning in HyperV management and then restarted all HyperV services.

@Nate-Mina
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Fixed it! Enabled NUMA spanning in HyperV management and then restarted all HyperV services.

thanks i had same issue this was the only help

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