can't start Docker Desktop after upgrading to 2.3.11

[pavelppp]

Windows Version

Microsoft Windows [Version 10.0.22631.3880]

WSL Version

2.3.11

Are you using WSL 1 or WSL 2?

• WSL 2
• WSL 1

Kernel Version

No response

Distro Version

No response

Other Software

No response

Repro Steps

updated wsl 2.3.4 to 2.3.11

Expected Behavior

start Docker Desktop

Actual Behavior

running wsl distro proxy in Ubuntu-22.04 distro: exit status 1

Diagnostic Logs

No response

[pavelppp]

works well after downgrading wsl to 2.3.4 from 2.3.11 that's apparently broken

[github-actions]

Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The scipt will output the path of the log file once done.

Once completed please upload the output files to this Github issue.

Click here for more info on logging
If you choose to email these logs instead of attaching to the bug, please send them to [email protected] with the number of the github issue in the subject, and in the message a link to your comment in the github issue and reply with '/emailed-logs'.

View similar issues

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it!

Open similar issues:

• Docker stopped working in WSL 2.3.11.0 (#11794), similarity score: 0.77

Closed similar issues:

• After latest Windows update I can't run WSL version 2 and Docker is not launching on Windows 10 Enterprise for Virtual Desktop (#7332), similarity score: 0.74
• 2.0.1.0 Unable to start wsl, unable to upgrade wsl, unable to downgrade wsl (#10582), similarity score: 0.73
• WSL2 2.0.1.0 Cannot start. (#10545), similarity score: 0.72
• Docker Desktop (Windows) not starting after windows update. (#10312), similarity score: 0.72

Note: You can give me feedback by thumbs upping or thumbs downing this comment.

[jasonw4331]

Same Issue applies to me
WslLogs-2024-07-19_15-12-11.zip

[K2ouMais]

Yes, Docker Desktop crashes after updating to v2.3.11.

[marcingajda]

I have downgraded to v2.2.4 and Docker Desktop works again.

Steps I made:

• Download the installer from here: https://github.com/microsoft/WSL/releases/tag/2.2.4
• Run it
• Restart Docker Desktop

Now, it should start normally.

What I saw with v2.3.11 is that Docker Desktop fails to find the LxssManager service. But I have also found this comment which says that the service is not present when someone downloaded WSL from the Store.

Here is the output of Docker Desktop autodiagnose tool:

Please investigate the following 1 issue:

1 : The test: is the WSL LxssManager service running?
Failed with: LxssManager service is not running

The WSL LxssManager service must be running. Try running sc config LxssManager start=auto from an Administrator cmd.exe.

Unfortunately, the given command ends with:

sc.exe config LxssManager start=auto
[SC] OpenService FAILED 1060

I hope this will help the team to fix this (and will allow other people to easily Google this thread ;))

[AngelRodriguez8008]

@marcingajda Thanks a lot! It takes some hours to find it.

[purplelemons-dev]

Downgrading to 2.2.4.0 worked for me!

[denkulikov]

@marcingajda Thank you, it works fine!

[RichardWhitfield]

Downgrading worked for me too. Thanks @marcingajda!

[benhillis]

Fixed with 2.3.13.