Unable to launch wsl2

[ReinForce-II]

Windows Version

10.0.22631.3007

WSL Version

2.1.5.0

Are you using WSL 1 or WSL 2?

• WSL 2
• WSL 1

Kernel Version

5.15.146.1-2

Distro Version

Ubuntu 20.04

Other Software

No response

Repro Steps

type wsl in powershell

Expected Behavior

wsl2 launched with no error

Actual Behavior

The distribution failed to start. Error code: 5, failure step: 2
Error code: Wsl/Service/CreateInstance/E_FAIL

Diagnostic Logs

Uploading WslLogs-2024-04-16_20-05-55.zip…

[github-actions]

Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The scipt will output the path of the log file once done.

Once completed please upload the output files to this Github issue.

Click here for more info on logging
If you choose to email these logs instead of attaching to the bug, please send them to [email protected] with the number of the github issue in the subject, and in the message a link to your comment in the github issue and reply with '/emailed-logs'.

View similar issues

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it!

Closed similar issues:

• WSL2 2.0.1.0 Cannot start. (#10545), similarity score: 0.83
• Error code: Wsl/Service/CreateInstance/0x80040326 when starting WSL Distro (#9867), similarity score: 0.79
• Error code: Wsl/Service/CreateInstance/CreateVm/HCS/0x80070032 (#10809), similarity score: 0.79
• Unable to switch distro to run WSL2 (#9153), similarity score: 0.78
• WSL2 fails to start (#10536), similarity score: 0.77

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