WSL --install fails with "Error: 0x80070424 The specified service does not exist as an installed service"

[markom80]

Windows Version

Microsoft Windows [Version 10.0.22631.2715]

WSL Version

2.0.9.0

Are you using WSL 1 or WSL 2?

• WSL 2
• WSL 1

Kernel Version

No response

Distro Version

Ubuntu

Other Software

No response

Repro Steps

Installing subsystem distro fails if i run wsl --install Ubuntu

Already tried following:
-Remove and reinstall Hyper-V and Subsystem

Expected Behavior

Actual Behavior

C:\Users\user>wsl --install ubuntu
Ubuntu on jo asennettu.
Käynnistetään Ubuntu...
Installing, this may take a few minutes...
WslRegisterDistribution failed with error: 0x80070424
Error: 0x80070424 The specified service does not exist as an installed service.

Diagnostic Logs

WslLogs-2023-11-15_08-54-49.zip

[github-actions]

Hi I'm an AI powered bot that finds similar issues based off the issue title.

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[TheJCAB]

It's not just a problem installing WSL, the same error is happening when launching already-installed WSL after Windows Update. See #10755 (someone already closed it on account of workarounds, which might help here too, but the issue remains).

[markom80]

Re-Enabling Virtual Machine Platform solved my issue. #10760

[kiksy]

I've had this issue for a few days. None of the other fixes such as disabling and reenabled WSL services in Windows Features worked for me. I attempted to completly uninstall WSL and noticed I had 2 versions listed in the installed programs list. 1 version would uninstall fine, the other (which install date matched the day I started seeing this issue) would not unsintall with the message 'installation package could not be opened'. I used a 3rd party uninstall program to remove all registry entries and associated files. Rebooted, then installed the pre-release 2.0.11 : https://github.com/microsoft/WSL/releases/tag/2.0.11 . It now works and no data was lost as I didnt uninstall any distros.

[mariliamatosbiz]

Estou com esse erro

wsl --install ubuntu
O serviço especificado não existe como serviço instalado.
Error code: Wsl/CallMsi/0x80070424

Podem me ajudar?

[akartikus]

I had the same issue
Resolved with https://github.com/microsoft/WSL/releases/tag/2.0.11

[hakakou]

In my case, I needed to enable the following from Programs and Features -> Turn Windows Feature on or off:

• Virtual Machine Platform
• Windows Subsystem for Linux

[fgsoftware1]

go to Applications select windows linux subsystem app, advanced options, repair

[sansmoraxz]

go to Applications select windows linux subsystem app, advanced options, repair

Doesn't work in windows 10

[fgsoftware1]

go to Applications select windows linux subsystem app, advanced options, repair

Doesn't work in windows 10

i'm using windows 10 :)

[caminashell]

For me, the cause was Comodo Auto-Containment.

To explain . . .

I went through a process of deduction to find out what the cause was for my terminal not running as expected. I tried to stop/start the virtualization platform - negative. Tried netsh winsock reset - negative. I even went as far as checking my UEFI SVM setting, which was fine.

Then I thought back to what I had changed since I last ran the container. The only things I could think of were Malwarebytes, and Comodo Firewall (which comes with some fancy features).

I quit Malwarebytes - negative. I turned off all Comodo features - SUCCESS! Then narrowed it down to Auto-containment, so whilst it was off, I added the terminal process to an ignore rule, and now all is fine.

[CurtisDyer]

When I came across the issue, I was running an up-to-date Windows 11.

I already had the Hyper-V features enabled (reasons unrelated to WSL) and Windows Subsystem for Linux enabled. The fix for me was simple; I had to enable the Virtual Machine Platform Windows feature. No restart was required after enabling this feature. Lastly, I ran wsl --shutdown before trying to install a distro.

[brunoelly]

I had the same issue Resolved with https://github.com/microsoft/WSL/releases/tag/2.0.11

Finally it worked! Thanks for sharing!

[ForeverThawn]

I reinstalled WSL from wsl.exe in C:\Program Files\WindowsApps\MicrosoftCorporationII.WindowsSubsystemForLinux_2.2.4.0_x64__8wekyb3d8bbwe

And then everything works well now. But I still can't see the Windows Subsystem for Linux service running in taskmgr. So weird.

[FabricioCordeiro]

I was experiencing the same problem and disabling features like WSL, Hyper-V and Virtual Machine Platform and restarting didn't work for me. What I did to solve it was activate the features described above and restart and manually install WSL through the link: https://github.com/microsoft/WSL/releases. Try downloading the latest version (I recommend a non-preview version) and installing. I was installing Podman when I had this problem.