Issue regarding active learning and questions with prompts(Custom question and answering [CQA]) #3878
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Bot Services
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bug
Indicates an unexpected problem or an unintended behavior.
customer-reported
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MINDTREE
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Sample information
Describe the bug
When using active learning, if a question is asked which is unclear, we get options "Did you mean? [question1][question2]" etc. If the selected question contains prompts, then on selecting anyone of those prompts, we are encountering an issue where the bot is not correctly identifying user intents and providing relevant responses. If the question selected from active learning card("did you mean" card), is asked directly and not from the card, then response is relevant.
To Reproduce
Steps to reproduce the behavior:
Expected behavior
We expect the custom Q&A bot to correctly identify user questions and provide relevant responses based on the active learning and prompt features.
Screenshots
Additional context
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