In a scenario where a user is trying to save an issue in Jira and there are required custom fields required to save the issue an alternate workflow occurs. An ephemeral post is shown with details about which fields are not supported. The user is given a link to follow to finish saving the issue.

In this scenario, the links should have all the populated fields included in the URL and should then populated on the jira form when you navigate to Jira. Now, some of the fields I passed in via the modal are not shown in the Jira UI when I go to finish saving the issue but the rest are there.

This behavior only occurs when one of the following fields is mandatory...
Date Picker
Date Time Picker
Number Field

The values for the fields are supplied in the modal but do not make it to JIra. The following fields are affected:

• Labels
• Select List (multiple choices)
• User Picker (single user)
• Checkboxes
• Components
• Fix version

Steps:

1. On a Jira instance create the following custom fields Date Picker, Date Time Picker, Number Field
2. Configure the fields to be mandatory for the Screen / Project / Issue type you are using
3. Attempt to create an issue through Mattermost
4. Provide values for all fields
5. Create the issue
6. Follow the link

Observed" Some values provided in step 4. are not shown in Jira