diff --git a/changelog.d/14797.doc b/changelog.d/14797.doc
new file mode 100644
index 000000000000..2e25d531d172
--- /dev/null
+++ b/changelog.d/14797.doc
@@ -0,0 +1 @@
+Fix Synapse 1.74 upgrade notes to correctly explain how to install pyICU when installing Synapse from PyPI.
diff --git a/docs/upgrade.md b/docs/upgrade.md
index f853dfdb8e62..c4bc5889a95f 100644
--- a/docs/upgrade.md
+++ b/docs/upgrade.md
@@ -99,7 +99,7 @@ the ICU native dependency and its development headers
 so that PyICU can build since no prebuilt wheels are available.
 
 You can follow [the PyICU documentation](https://pypi.org/project/PyICU/) to do so,
-and then do `pip install matrix-synapse[icu]` for a PyPI install.
+and then do `pip install matrix-synapse[user-search]` for a PyPI install.
 
 Docker images and Debian packages need nothing specific as they already
 include or specify ICU as an explicit dependency.