We are experiencing an issue on our website where images are not displaying correctly

[wiwuae]

Preconditions and environment

• Magento version
• Anything else that would help a developer reproduce the bug

Steps to reproduce

Navigate>Catalog

Expected result

Page is not responding

Actual result

We are experiencing an issue on our website where images are not displaying correctly, also there have an account issue

Additional information

No response

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @wiwuae. Thank you for your report.
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[m2-assistant]

Hi @engcom-Bravo. Thank you for working on this issue.
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[wiwuae]

1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

[engcom-Bravo]

Hi @wiwuae,

Thanks for your reporting and collaboration.

We have verified the issue in Latest 2.4-develop instance and the issue is not reproducible.Kindly refer the attached video.

Screen.Recording.2024-11-18.at.09.21.25.1.mov

We are able to upload the images and save the product successfully.

Kindly recheck the issue in Latest 2.4-develop instance and elaborate the steps to reproduce if the issue is still reproducible and also please check if any third party modules causing this issue.

Thanks.

[wiwuae]

How much time does it take to update?

[engcom-Bravo]

Hi @wiwuae,

Thanks for your update.

We have verified the issue in Latest 2.4-develop instance and the issue is not reproducible.we are able to upload images and images are displaying correctly and pages are working fine.Could you please verify if any third party modules causing this issue.

Thanks.