Gen 2 POE Crash Loop

[chris-piekarski]

I got one crash dump out of it but this camera is dead in the water. I updated to most recent firmware and flashed new bootloader. No impact. The camera was running fine for 12 month and now can only produce 2 frames before it crashes. This is a critical failure activity occurring at a remote customer site 3K miles away. Thoughts on how to fix?

1944301061FB711300_39a9d271a9ed0172f6481877723fca96d41b54c6.json

Another camera on the same system prouduced this crash dump but was able to recover:

1844301051DE100900_39a9d271a9ed0172f6481877723fca96d41b54c6.json

[themarpe]

Hey @chris-piekarski - sorry for the delay.

Is all rest the same? Same FW, same pipeline, which is causing the affected device to crash under 2 frames?
The crashlog indicates some sort of memory corruption. Investigating further...

Are all imagers streaming, or is certain not streaming anymore? (before device crashes). If that isn't visible, does getConnectedCameraFeatures() report all imagers?