Set-ObjectProperty Device

[ArneBrucker]

What's going on?

Get-Device -Id 4294 | Set-ObjectProperty -Location "Koenneritzstrasse 47, 04229 Leipzig"

Set-ObjectProperty : PRTG was unable to complete the request. The server responded with the following error: Die Validierung Ihrer Eingaben war nicht erfolgreich: Die Werte in 'Ortsangabe (für Geo Maps)' haben entweder ein ungültiges Format oder sind außerhalb des zulässigen Bereichs. . Das Objekt wurde nicht geändert.

Something went wrong - I do not understand why?

Due Dilligance

• It wasn't covered by the wiki, I swear!
• I have tried doing some basic research on this issue but haven't been able to come up with anything. Please help!

[lordmilko]

Hi @ArneBrucker,

This location worked for me on my dev PRTG server; can you please provide the output of Get-PrtgClient -Diagnostic?

[ArneBrucker]

Hello @lordmilko

thanks for the fast replay:

PS C:\Windows\system32> Get-PrtgClient -Diagnostic

PSVersion : 5.1.17763.2268
PSEdition : Desktop
OS : Microsoft Windows Server 2019 Standard
PrtgAPIVersion : 0.9.16
Culture : de-DE
CLRVersion : .NET Framework 4.8 (528049)
PrtgVersion : 22.1.74.1869
PrtgLanguage : german.lng

[lordmilko]

Are you able to advise if setting other addresses work, or if it's just that 1 address that doesn't work?

If other addresses don't work, have you previously successfully set an address using PrtgAPI? When was that?

Can you set the address that isn't working using the PRTG UI?

[ArneBrucker]

Hi @lordmilko

I tried to put in several adresses no one works right now - this is the first time I will use Set-ObjectProperty to change Device settings - so if the cmdlt ever worked properly I do not know.

[lordmilko]

If you try and do any of these addresses that don't work using the PRTG UI are you able to advise whether or not it works?

[ArneBrucker]

Tried 5 - get 5 times a positiv result - so in the PRTG UI it works great

[lordmilko]

In the PRTG UI can you please go to Setup -> System Information -> User Interface and under the Geo Maps section can you advise which Service Provider is selected?

[lordmilko]

Hi @ArneBrucker,

I figured out the issue. The issue is that in the de-DE culture, decimal places are represented using commas instead of periods. As such, when PrtgAPI formats the latitude and longitude into an API request it generates the following

/editsettings?id=2055&location_=K%C3%83%C2%83%C3%82%C2%B6nneritzstra%C3%83%C2%83%C3%85%C2%B8e+47%2C+042
29+Leipzig%2C+Deutschland&lonlat_=12%2C34445%2C51%2C32475&locationgroup=0

If the PRTG server is expecting the lonlat_ property to use dots for decimal places however (i.e. lonlat_=12.34445%2C51.32475) then this will fail.

One question mark remains here however: can you please open a PowerShell on your PRTG Server and go Get-Culture and advise what the result is?

[ArneBrucker]

PS C:\Windows\system32> Get-Culture

LCID Name DisplayName

---

1031 de-DE Deutsch (Deutschland)

[ArneBrucker]

Hello @lordmilko ,

after some fails I tried to set up the Server with the expected "Culture" - now it is 1033 en-US Englisch (USA) but the Set-ObjectProperty - Location still does not work with adress details like "Dachsstrasse 1, 4329 Leipzig" - The parameter could not resolve - any suggestion?

[lordmilko]

Hi @ArneBrucker,

Apologies for the delay in getting back to you on this. Are you able to confirm whether you are running PrtgAPI on the server with the en-US culture, or are you still using it on your workstation which is de-DE?

[ArneBrucker]

Hello @lordmilko

I changed the Server to US -and work on the Server itself. But both - de-DE and US does not work.

[lordmilko]

Please be advised I have successfully managed to reproduce this issue and am currently investigating

[lordmilko]

Hi @ArneBrucker,

Please be advised I have pushed a new pre-release version of PrtgAPI that should include a fix for this issue

Can you please try running PrtgAPI 0.9.18-preview.3 via the manual installation instructions and advise whether this issue is resolved?

If the issue is still occurring, please confirm that you are in fact using the pre-release version, which will be shown by doing Get-PrtgClient -Diagnostic

[ArneBrucker]

Hello @lordmilko,

I do not find the Version you mentioned (Prtg.API 0.9.18-preview.3) could you please tell me where to download this version?

Thank you
Arne

[lordmilko]

Please click the link included in the Manual installation instructions