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Beta 8 Android syncing issues #11524

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pcenov opened this issue Nov 13, 2023 · 2 comments · Fixed by #11525
Closed

Beta 8 Android syncing issues #11524

pcenov opened this issue Nov 13, 2023 · 2 comments · Fixed by #11525
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bug Behavior is wrong or broken DEV: backend Python, databases, networking, filesystem... DEV: frontend OS: Android P0 - critical Priority: Release blocker or regression

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@pcenov
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pcenov commented Nov 13, 2023

Observed behavior

After setting up a LOD on an Android device the syncing is working correctly for some time and then it completely stops regardless of how many times I restart the server and the app on the device. I'm providing the logs of 2 separate testing sessions on Android using the same learner and the server logs. Also tested syncing with a Mac and Windows LODs which were syncing correctly.

It seems that the issue described in #11485 is still valid as well.

Expected behavior

Fully functioning sync with an Android LOD.

Steps to reproduce the issue

  1. Install the Beta 8 build.
  2. Setup a server and an Android LOD device connected to the server.
  3. Start assigning lessons/quizzes to the LOD and observe the sync status.

Logs

https://drive.google.com/drive/folders/1TFxMYrFIj0BpjD3KdpdFHwlHsy9DnfUp?usp=drive_link

Usage Details

Ubuntu 22 - Chrome, Android 13

@pcenov
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pcenov commented Nov 13, 2023

@radinamatic

@radinamatic radinamatic added bug Behavior is wrong or broken P0 - critical Priority: Release blocker or regression DEV: backend Python, databases, networking, filesystem... OS: Android DEV: frontend labels Nov 13, 2023
@radinamatic
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radinamatic commented Nov 13, 2023

On my side the results are similar, 3 Android LoDs start syncing Ok with the server on Windows 10, no issue with importing/creating/merging accounts, but eventually , after I leave Kolibri app running on them, but without much interaction, the syncing stops. Only one LoD managed to sync for 3-4 hours, but also ended up in the 'Not recently synced' state.

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Win10-db-and-logs.zip
Android11-marcg-db-and-logs.zip
Android11-michc-db-and-logs.zip
Android13-neelar-db-and-logs.zip

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Labels
bug Behavior is wrong or broken DEV: backend Python, databases, networking, filesystem... DEV: frontend OS: Android P0 - critical Priority: Release blocker or regression
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3 participants