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If a user is a multi-facility admin and they navigate to the Coach plugin and any of its subtopics, they will be redirected to "All Facilities" containing links to each of the user's facilities. If the user selects a facility with a single class, navigation can fail (you may catch a brief glimpse of the intended page) and user is redirected to "Something happened" error page. If the user selects a facility with multiple classes, navigation may not fail until a specific class is selected, but once the selection is made the user is redirected to the error page.
Navigation will subsequently fail if you attempt to navigate to other subtopics within Coach, e.g. "Plans" will also bring you to the error page.
coach-multifacility-something-went-wrong.mov
Errors and logs
browser devtools console:
Expected behavior
Successful navigation to "Class home" and all other subtopic pages once a facility is selected
For multi-facility admins, this leads to the inability to see any details about any classes, as navigation to any & all subtopics fails.
Steps to reproduce
user must be multi-facility admin (if none of your users have 2+ facilities, you can follow the flow Device > Facilities Tab > Import learning facility to add an additional facility & access shared credentials for the team's facilities in Notion)
navigate to Coach > Class home & select a facility
Context
MacOS Chrome
The text was updated successfully, but these errors were encountered:
Observed behavior
If a user is a multi-facility admin and they navigate to the Coach plugin and any of its subtopics, they will be redirected to "All Facilities" containing links to each of the user's facilities. If the user selects a facility with a single class, navigation can fail (you may catch a brief glimpse of the intended page) and user is redirected to "Something happened" error page. If the user selects a facility with multiple classes, navigation may not fail until a specific class is selected, but once the selection is made the user is redirected to the error page.
Navigation will subsequently fail if you attempt to navigate to other subtopics within Coach, e.g. "Plans" will also bring you to the error page.
coach-multifacility-something-went-wrong.mov
Errors and logs
browser devtools console:
Expected behavior
Successful navigation to "Class home" and all other subtopic pages once a facility is selected
Note: it is a known issue that in the multi-facility use-case, opening Coach in the sidenav and selecting any subtopic besides "Class home" will lead to the "All Facilities" page with links to each facility that bring you to "Class home" regardless of your initial selection. There is a separate issue addressing this and other elements of Coach multi-facility navigation: #10650.
User-facing consequences
For multi-facility admins, this leads to the inability to see any details about any classes, as navigation to any & all subtopics fails.
Steps to reproduce
user must be multi-facility admin (if none of your users have 2+ facilities, you can follow the flow
Device > Facilities Tab > Import learning facility
to add an additional facility & access shared credentials for the team's facilities in Notion)navigate to Coach > Class home & select a facility
Context
MacOS Chrome
The text was updated successfully, but these errors were encountered: