diff --git a/src/Contracts/ChannelManager.php b/src/Contracts/ChannelManager.php
index bdfdf243..e916d8b1 100644
--- a/src/Contracts/ChannelManager.php
+++ b/src/Contracts/ChannelManager.php
@@ -25,7 +25,12 @@ public function all(): array;
     /**
      * Find the given channel.
      */
-    public function find(string $channel): Channel;
+    public function find(string $channel): ?Channel;
+
+    /**
+     * Find the given channel or create it if it doesn't exist.
+     */
+    public function findOrCreate(string $channel): Channel;
 
     /**
      * Get all the connections for the given channels.
diff --git a/src/Event.php b/src/Event.php
index 4aec1af8..32438586 100644
--- a/src/Event.php
+++ b/src/Event.php
@@ -36,7 +36,10 @@ public static function dispatchSynchronously(Application $app, array $payload, ?
 
         foreach ($channels as $channel) {
             unset($payload['channels']);
-            $channel = app(ChannelManager::class)->for($app)->find($channel);
+            if (! $channel = app(ChannelManager::class)->for($app)->find($channel)) {
+                continue;
+            }
+
             $payload['channel'] = $channel->name();
 
             $channel->broadcast($payload, $connection);
diff --git a/src/Managers/ArrayChannelManager.php b/src/Managers/ArrayChannelManager.php
index 5dc279ab..a7aa101f 100644
--- a/src/Managers/ArrayChannelManager.php
+++ b/src/Managers/ArrayChannelManager.php
@@ -48,11 +48,27 @@ public function all(): array
     /**
      * Find the given channel
      */
-    public function find(string $channel): Channel
+    public function find(string $channel): ?Channel
     {
         return $this->channels($channel);
     }
 
+    /**
+     * Find the given channel or create it if it doesn't exist.
+     */
+    public function findOrCreate(string $channelName): Channel
+    {
+        if ($channel = $this->find($channelName)) {
+            return $channel;
+        }
+
+        $channel = ChannelBroker::create($channelName);
+
+        $this->applications[$this->application->id()][$channel->name()] = $channel;
+
+        return $channel;
+    }
+
     /**
      * Get all the connections for the given channels.
      *
@@ -98,18 +114,14 @@ public function channel(string $channel): Channel
      *
      * @return \Laravel\Reverb\Channels\Channel|array<string, \Laravel\Reverb\Channels\Channel>
      */
-    public function channels(?string $channel = null): Channel|array
+    public function channels(?string $channel = null): Channel|array|null
     {
         if (! isset($this->applications[$this->application->id()])) {
             $this->applications[$this->application->id()] = [];
         }
 
         if ($channel) {
-            if (! isset($this->applications[$this->application->id()][$channel])) {
-                $this->applications[$this->application->id()][$channel] = ChannelBroker::create($channel);
-            }
-
-            return $this->applications[$this->application->id()][$channel];
+            return $this->applications[$this->application->id()][$channel] ?? null;
         }
 
         return $this->applications[$this->application->id()];
diff --git a/src/Managers/CacheChannelManager.php b/src/Managers/CacheChannelManager.php
index 5b31bb5b..c98c04fb 100644
--- a/src/Managers/CacheChannelManager.php
+++ b/src/Managers/CacheChannelManager.php
@@ -48,11 +48,28 @@ public function all(): array
     /**
      * Find the given channel
      */
-    public function find(string $channel): Channel
+    public function find(string $channel): ?Channel
     {
         return $this->channels($channel);
     }
 
+    /**
+     * Find the given channel or create it if it doesn't exist.
+     */
+    public function findOrCreate(string $channelName): Channel
+    {
+        if ($channel = $this->channels($channelName)) {
+            return $channel;
+        }
+
+        $channels = $this->repository->get($this->prefix, []);
+        $channel = ChannelBroker::create($channelName);
+        $channels[$this->application->id()][$channel->name()] = serialize($channel);
+        $this->repository->forever($this->prefix, $channels);
+
+        return $channel;
+    }
+
     /**
      * Get all the connections for the given channels.
      *
@@ -102,7 +119,7 @@ public function channel(string $channel): Channel
      *
      * @return \Laravel\Reverb\Channels\Channel|array<string, \Laravel\Reverb\Channels\Channel>
      */
-    public function channels(?string $channel = null): Channel|array
+    public function channels(?string $channel = null): Channel|array|null
     {
         $channels = $this->repository->get($this->prefix, []);
 
@@ -111,15 +128,9 @@ public function channels(?string $channel = null): Channel|array
         }
 
         if ($channel) {
-            if (! isset($channels[$this->application->id()][$channel])) {
-                $channel = ChannelBroker::create($channel);
-                $channels[$this->application->id()][$channel->name()] = serialize($channel);
-                $this->repository->forever($this->prefix, $channels);
-
-                return $channel;
-            }
-
-            return unserialize($channels[$this->application->id()][$channel]);
+            return isset($channels[$this->application->id()][$channel])
+                ? unserialize($channels[$this->application->id()][$channel])
+                : null;
         }
 
         return array_map('unserialize', $channels[$this->application->id()] ?: []);
diff --git a/src/Pusher/Concerns/InteractsWithChannelInformation.php b/src/Pusher/Concerns/InteractsWithChannelInformation.php
index e056197f..a430187a 100644
--- a/src/Pusher/Concerns/InteractsWithChannelInformation.php
+++ b/src/Pusher/Concerns/InteractsWithChannelInformation.php
@@ -30,21 +30,37 @@ protected function infoForChannels(array $channels, string $info): array
     protected function info(string $channel, string $info): array
     {
         $info = explode(',', $info);
+        $channel = app(ChannelManager::class)->find($channel);
 
-        if (! $channel = app(ChannelManager::class)->find($channel)) {
-            return [];
-        }
+        return array_filter(
+            $channel ? $this->occupiedInfo($channel, $info) : $this->unoccupiedInfo($info),
+            fn ($item) => $item !== null
+        );
+    }
 
+    /**
+     * Get the channel information for the given occupied channel.
+     */
+    protected function occupiedInfo(Channel $channel, array $info): array
+    {
         $count = count($channel->connections());
 
-        $info = [
+        return [
             'occupied' => in_array('occupied', $info) ? $count > 0 : null,
             'user_count' => in_array('user_count', $info) && $this->isPresenceChannel($channel) ? $count : null,
             'subscription_count' => in_array('subscription_count', $info) && ! $this->isPresenceChannel($channel) ? $count : null,
             'cache' => in_array('cache', $info) && $this->isCacheChannel($channel) ? $channel->cachedPayload() : null,
         ];
+    }
 
-        return array_filter($info, fn ($item) => $item !== null);
+    /**
+     * Get the channel information for the given unoccupied channel.
+     */
+    protected function unoccupiedInfo(array $info): array
+    {
+        return [
+            'occupied' => in_array('occupied', $info) ? false : null,
+        ];
     }
 
     /**
diff --git a/src/Pusher/Event.php b/src/Pusher/Event.php
index 297bb1f6..5a45136b 100644
--- a/src/Pusher/Event.php
+++ b/src/Pusher/Event.php
@@ -54,7 +54,7 @@ public function subscribe(Connection $connection, string $channel, ?string $auth
     {
         $channel = $this->channels
             ->for($connection->app())
-            ->find($channel);
+            ->findOrCreate($channel);
 
         $channel->subscribe($connection, $auth, $data);
 
@@ -69,7 +69,7 @@ public function unsubscribe(Connection $connection, string $channel): void
         $channel = $this->channels
             ->for($connection->app())
             ->find($channel)
-            ->unsubscribe($connection);
+            ?->unsubscribe($connection);
     }
 
     /**
diff --git a/src/Pusher/Http/Controllers/ChannelUsersController.php b/src/Pusher/Http/Controllers/ChannelUsersController.php
index 075872cc..97618e03 100644
--- a/src/Pusher/Http/Controllers/ChannelUsersController.php
+++ b/src/Pusher/Http/Controllers/ChannelUsersController.php
@@ -21,6 +21,10 @@ public function __invoke(RequestInterface $request, Connection $connection, stri
 
         $channel = $this->channels->find($channel);
 
+        if (! $channel) {
+            return new JsonResponse((object) [], 404);
+        }
+
         if (! $this->isPresenceChannel($channel)) {
             return new JsonResponse((object) [], 400);
         }
@@ -30,6 +34,6 @@ public function __invoke(RequestInterface $request, Connection $connection, stri
             ->map(fn ($data) => ['id' => $data['user_id']])
             ->values();
 
-        return new JsonResponse((object) ['users' => $connections]);
+        return new JsonResponse(['users' => $connections]);
     }
 }
diff --git a/src/Pusher/Http/Controllers/EventsBatchController.php b/src/Pusher/Http/Controllers/EventsBatchController.php
index 3d746611..c713aed8 100644
--- a/src/Pusher/Http/Controllers/EventsBatchController.php
+++ b/src/Pusher/Http/Controllers/EventsBatchController.php
@@ -48,7 +48,7 @@ public function __invoke(RequestInterface $request, Connection $connection, stri
 
         if ($info->some(fn ($item) => count($item) > 0)) {
             return new JsonResponse(
-                ['batch' => $info->each(fn ($item) => (object) $item)->all()]
+                ['batch' => $info->map(fn ($item) => (object) $item)->all()]
             );
         }
 
diff --git a/tests/Feature/Reverb/ChannelControllerTest.php b/tests/Feature/Reverb/ChannelControllerTest.php
index 8a26271c..32f30765 100644
--- a/tests/Feature/Reverb/ChannelControllerTest.php
+++ b/tests/Feature/Reverb/ChannelControllerTest.php
@@ -20,7 +20,7 @@
     $response = await($this->signedRequest('channels/test-channel-one?info=user_count,subscription_count,cache'));
 
     expect($response->getStatusCode())->toBe(200);
-    expect($response->getBody()->getContents())->toBe('{"occupied":false,"subscription_count":0}');
+    expect($response->getBody()->getContents())->toBe('{"occupied":false}');
 });
 
 it('can return cache channel attributes', function () {
diff --git a/tests/Feature/Reverb/ChannelUsersControllerTest.php b/tests/Feature/Reverb/ChannelUsersControllerTest.php
index d9cbbc56..60d21125 100644
--- a/tests/Feature/Reverb/ChannelUsersControllerTest.php
+++ b/tests/Feature/Reverb/ChannelUsersControllerTest.php
@@ -11,13 +11,18 @@
 uses(ReverbTestCase::class);
 
 it('returns an error when presence channel not provided', function () {
+    subscribe('test-channel');
     await($this->signedRequest('channels/test-channel/users'));
 })->throws(ResponseException::class);
 
+it('returns an error when unoccupied channel provided', function () {
+    await($this->signedRequest('channels/presence-test-channel/users'));
+})->throws(ResponseException::class);
+
 it('returns the user data', function () {
     $channel = app(ChannelManager::class)
         ->for(app()->make(ApplicationProvider::class)->findByKey('pusher-key'))
-        ->find('presence-test-channel');
+        ->findOrCreate('presence-test-channel');
     $channel->subscribe($connection = new FakeConnection('test-connection-one'), validAuth($connection->id(), 'presence-test-channel', $data = json_encode(['user_id' => 1, 'user_info' => ['name' => 'Taylor']])), $data);
     $channel->subscribe($connection = new FakeConnection('test-connection-two'), validAuth($connection->id(), 'presence-test-channel', $data = json_encode(['user_id' => 2, 'user_info' => ['name' => 'Joe']])), $data);
     $channel->subscribe($connection = new FakeConnection('test-connection-three'), validAuth($connection->id(), 'presence-test-channel', $data = json_encode(['user_id' => 3, 'user_info' => ['name' => 'Jess']])), $data);
diff --git a/tests/Feature/Reverb/EventsBatchControllerTest.php b/tests/Feature/Reverb/EventsBatchControllerTest.php
index 9b6ebcee..33ef7a92 100644
--- a/tests/Feature/Reverb/EventsBatchControllerTest.php
+++ b/tests/Feature/Reverb/EventsBatchControllerTest.php
@@ -38,6 +38,9 @@
 });
 
 it('can receive an event batch trigger with multiple events and return info for each', function () {
+    subscribe('presence-test-channel');
+    subscribe('test-channel-two');
+    subscribe('test-channel-three');
     $response = await($this->signedPostRequest('batch_events', ['batch' => [
         [
             'name' => 'NewEvent',
@@ -60,10 +63,11 @@
     ]]));
 
     expect($response->getStatusCode())->toBe(200);
-    expect($response->getBody()->getContents())->toBe('{"batch":[{"user_count":0},{"subscription_count":0},{"subscription_count":0}]}');
+    expect($response->getBody()->getContents())->toBe('{"batch":[{"user_count":1},{"subscription_count":1},{"subscription_count":1}]}');
 });
 
 it('can receive an event batch trigger with multiple events and return info for some', function () {
+    subscribe('presence-test-channel');
     $response = await($this->signedPostRequest('batch_events', ['batch' => [
         [
             'name' => 'NewEvent',
@@ -79,5 +83,5 @@
     ]]));
 
     expect($response->getStatusCode())->toBe(200);
-    expect($response->getBody()->getContents())->toBe('{"batch":[{"user_count":0},[]]}');
+    expect($response->getBody()->getContents())->toBe('{"batch":[{"user_count":1},{}]}');
 });
diff --git a/tests/Feature/Reverb/ServerTest.php b/tests/Feature/Reverb/ServerTest.php
index ba3c5430..3e825bc2 100644
--- a/tests/Feature/Reverb/ServerTest.php
+++ b/tests/Feature/Reverb/ServerTest.php
@@ -98,6 +98,7 @@
 
 it('can receive a cached message when joining a cache channel', function () {
     $connection = connect();
+    subscribe('cache-test-channel');
 
     $this->triggerEvent(
         'cache-test-channel',
@@ -112,6 +113,7 @@
 
 it('can receive a cached message when joining a private cache channel', function () {
     $connection = connect();
+    subscribe('private-cache-test-channel');
 
     $this->triggerEvent(
         'private-cache-test-channel',
@@ -126,6 +128,7 @@
 
 it('can receive a cached message when joining a presence cache channel', function () {
     $connection = connect();
+    subscribe('presence-cache-test-channel');
 
     $this->triggerEvent(
         'presence-cache-test-channel',
@@ -224,7 +227,7 @@
 
     (new PruneStaleConnections)->handle(channels());
 
-    expect(channels()->find('test-channel')->connections())->toHaveCount(0);
+    expect(channels()->find('test-channel'))->toBeNull();
 
     $connection->assertReceived('{"event":"pusher:ping"}');
     $connection->assertReceived('{"event":"pusher:error","data":"{\"code\":4201,\"message\":\"Pong reply not received in time\"}"}');
diff --git a/tests/Unit/ClientEventTest.php b/tests/Unit/ClientEventTest.php
index 9700b58f..bdf2355b 100644
--- a/tests/Unit/ClientEventTest.php
+++ b/tests/Unit/ClientEventTest.php
@@ -11,6 +11,7 @@
     $this->channelConnectionManager->shouldReceive('for')
         ->andReturn($this->channelConnectionManager);
     $this->app->instance(ChannelConnectionManager::class, $this->channelConnectionManager);
+    channels()->findOrCreate('test-channel');
 });
 
 it('can forward a client message', function () {
diff --git a/tests/Unit/EventTest.php b/tests/Unit/EventTest.php
index 892bc711..30e85d4a 100644
--- a/tests/Unit/EventTest.php
+++ b/tests/Unit/EventTest.php
@@ -27,6 +27,8 @@
 
     $this->app->instance(ChannelConnectionManager::class, $channelConnectionManager);
 
+    channels()->findOrCreate('test-channel');
+
     Event::dispatch(app(ApplicationProvider::class)->findByKey('pusher-key'), ['channel' => 'test-channel']);
 });
 
@@ -39,5 +41,8 @@
 
     $this->app->instance(ChannelConnectionManager::class, $channelConnectionManager);
 
+    channels()->findOrCreate('test-channel-one');
+    channels()->findOrCreate('test-channel-two');
+
     Event::dispatch(app(ApplicationProvider::class)->findByKey('pusher-key'), ['channels' => ['test-channel-one', 'test-channel-two']]);
 });
diff --git a/tests/Unit/Managers/ChannelManagerTest.php b/tests/Unit/Managers/ChannelManagerTest.php
index 8b7642a6..6a740339 100644
--- a/tests/Unit/Managers/ChannelManagerTest.php
+++ b/tests/Unit/Managers/ChannelManagerTest.php
@@ -7,7 +7,7 @@
     $this->connection = new FakeConnection;
     $this->channelManager = $this->app->make(ChannelManager::class)
         ->for($this->connection->app());
-    $this->channel = $this->channelManager->find('test-channel-0');
+    $this->channel = $this->channelManager->findOrCreate('test-channel-0');
 });
 
 it('can subscribe to a channel', function () {
@@ -29,7 +29,7 @@
 it('can get all channels', function () {
     $channels = collect(['test-channel-1', 'test-channel-2', 'test-channel-3']);
 
-    $channels->each(fn ($channel) => $this->channelManager->find($channel)->subscribe($this->connection));
+    $channels->each(fn ($channel) => $this->channelManager->findOrCreate($channel)->subscribe($this->connection));
 
     foreach ($this->channelManager->all() as $index => $channel) {
         expect($channel->name())->toBe($index);
@@ -46,10 +46,10 @@
         ->toBeIn(array_keys($this->channel->connections())));
 });
 
-it('can unsubscribe a connection for all channels', function () {
+it('can unsubscribe a connection from all channels', function () {
     $channels = collect(['test-channel-0', 'test-channel-1', 'test-channel-2']);
 
-    $channels->each(fn ($channel) => $this->channelManager->find($channel)->subscribe($this->connection));
+    $channels->each(fn ($channel) => $this->channelManager->findOrCreate($channel)->subscribe($this->connection));
 
     collect($this->channelManager->all())->each(fn ($channel) => expect($channel->connections())->toHaveCount(1));
 
@@ -72,9 +72,9 @@
 it('can get all connections for all channels', function () {
     $connections = factory(12);
 
-    $channelOne = $this->channelManager->find('test-channel-0');
-    $channelTwo = $this->channelManager->find('test-channel-1');
-    $channelThree = $this->channelManager->find('test-channel-2');
+    $channelOne = $this->channelManager->findOrCreate('test-channel-0');
+    $channelTwo = $this->channelManager->findOrCreate('test-channel-1');
+    $channelThree = $this->channelManager->findOrCreate('test-channel-2');
 
     $connections = collect($connections)->split(3);