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Hello, @Rain-H! I'm here to assist you with any bugs, questions, or contributions you might have. Let's work together to resolve the issue you're experiencing.
I found two similar discussions that might be relevant to your issue:
知识库上传文件报错 - This discussion is also open and involves errors encountered during file uploads, although it is in Chinese [2].
For handling PDF files with mixed content types (text and images), Dify uses a combination of nodes to process different file types. You might want to ensure that the List Operation node is correctly configured to handle both document and image files, directing them to the appropriate processing nodes [3].
If the error persists, it could be related to the Document Extractor node's inability to process certain PDF features. Make sure that the PDF file adheres to the supported formats and size limitations, such as a maximum file size of 15MB and a limit of 10 files uploaded simultaneously [4].
Self Checks
Dify version
0.10.2
Cloud or Self Hosted
Cloud
Steps to reproduce
When I upload a file (a PDF file with picture and text) to knowledge, it will give me the error message like below
✔️ Expected Behavior
Preprocess and clean my document.
❌ Actual Behavior
error message
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