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[BUG]: ?contact xx#xxxx silently opens a thread outside of the Modmail category. #3091

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dirtyformal opened this issue Sep 6, 2021 · 1 comment · Fixed by #3092
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maybe: bug An unconfirmed bug staged Staged for next version

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@dirtyformal
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Bot Version

v3.10.2

How are you hosting Modmail?

Heroku

Error Logs

https://hastebin.cc/jotaguxaxi

Screenshots

No response

Additional Information

Overview:

When @contact xx#xxxx silently is run, it opens a modmail thread outside of the Modmail category. I have reset the main_category_id and fallback_category_id to the Modmail category id, with no change.

Background:

Previously we used to be able to run the ?contact xx#xxxx silently command and it would open a new channel without notifying the user. When this was run after the v3.10.2 release, it would open a channel without notifying the user, however in a public 'meta' category.

Running the ?contact xx#xxxx silent command would open the thread in the correct location, however it would notify the user.

Request a fix, or a short-term workaround to prevent notification of the user until a ?reply command is send in the respective channel.

@dirtyformal dirtyformal added the maybe: bug An unconfirmed bug label Sep 6, 2021
@Jerrie-Aries
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I can confirm this. The bot creates the channel in the first top category in the server.

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Labels
maybe: bug An unconfirmed bug staged Staged for next version
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3 participants