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Has my account been deleted? #187

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lavipr opened this issue Aug 20, 2018 · 7 comments
Closed

Has my account been deleted? #187

lavipr opened this issue Aug 20, 2018 · 7 comments

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@lavipr
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lavipr commented Aug 20, 2018

I can no longer log in and the link to my profile ends with a "404 Joomler not found" error. Also, my name has been removed from the projects in which I am involved. When resetting the password (to test if this is possible at all) the message "Reset password failed: Invalid email address" appears.

@lavipr lavipr changed the title My account has been deleted? Has my account been deleted? Aug 20, 2018
@sanderpotjer
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sanderpotjer commented Aug 20, 2018

@lavipr thank you for reporting the issue. Could you please let me know what email address you used for your account? If you prefer you can send this via [email].

@lavipr
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lavipr commented Aug 20, 2018

@sanderpotjer Thanks for your reply. I used [email]

@sanderpotjer
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@lavipr thanks. It looks like your account has been deleted after several "spam-reports". We review the reports manually but it seems that we missed the fact your account was not a spammer account. I do apologise for this and will review what we can change to prevent this in the future.

For now, the only option is to create a new account.

@lavipr
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lavipr commented Aug 20, 2018

@sanderpotjer ok thanks for checking. So I'll create a new account.

@zero-24
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zero-24 commented Aug 20, 2018

maybe we should disable the spammer button for accounts that are part of atleast one team?

@sanderpotjer
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People seem to report others that are clearly part of a team, for unknown reasons (maybe broken link etc..). So by adding #176 we should know that better.

To solve this we need to add a check that users can't be deleted that are part of a team.

@sanderpotjer
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sanderpotjer commented Jun 4, 2020

With the Identity Portal connected as source, this issue is no longer relevant.

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