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[Compatibility Report] Works fine with Wahoo Tickr (previous generation) #42

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thoraxe opened this issue Oct 7, 2022 · 8 comments
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@thoraxe
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thoraxe commented Oct 7, 2022

I tested this with a previous generation Tickr:
https://smile.amazon.com/Wahoo-TICKR-Heart-Monitor-Bluetooth/dp/B00INQVYZ8

It worked fine.

@jlennox
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jlennox commented Oct 9, 2022

Thanks! Leave this ticket open and I'll close it when I update the readme.

@thoraxe
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thoraxe commented May 30, 2024

Unfortunately, I can't seem to get my TICKR to re-pair with Windows, so I'm not sure that it's stable enough to report compatibility.

@jlennox
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jlennox commented May 30, 2024

Perhaps this is related? #50

@thoraxe
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thoraxe commented May 31, 2024

I was referring to actual Windows OS' Bluetooth pairing. I can't even get Windows 11 to find the chest strap anymore, even when my phone finds it just fine.

In other words, I will go to pair a new Bluetooth device in Windows, and then simultaneously try to pair a Bluetooth device with my phone. My phone sees the Wahoo, but Windows doesn't. So something bizarre has happened.

I don't know that it's worth troubleshooting given the availability of other known-good devices.

I just ordered another cheap Bluetooth HR monitor and I will make a report if that one works -- but it's predicated on it pairing to Windows in the first place.

@thoraxe
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thoraxe commented Jun 13, 2024

Second BLE HR monitor and Windows 11 doesn't find it.

I'll buy one of the supported ones and try that next.

@jlennox
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jlennox commented Jun 14, 2024

I would suspect that this has more to do with your Windows setup than the hardware. Do you have a second system you could try on?

@thoraxe
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thoraxe commented Jun 14, 2024

So it appears to be an issue with Win11 and BLE.
I found a bizarre workaround.

Microsoft ships an app called "Bluetooth LE Explorer":
https://apps.microsoft.com/detail/9n0ztkf1qd98?hl=en-us&gl=US

If you use this app to discover the BLE devices, and then pair here, it works. My Tickr is now re-paired and is being read by the app.

So, I think this device is actually supported after all.

You may want to add a note for Win11 users that they may need to try to pair using the mentioned app because Win11 may not find the monitor(s) otherwise.

@jlennox
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jlennox commented Jun 14, 2024

Ah this is great to know. I'll play with it and write up a guide.

Trouble shooting bluetooth is unfortunately difficult so any case reports like this really helps.

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