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list_tracked_cases.py
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#!/usr/bin/env python3
# Copyright 2022 Google LLC
# Licensed under the Apache License, Version 2.0 (the "License");
# you may not use this file except in compliance with the License.
# You may obtain a copy of the License at
#
# http://www.apache.org/licenses/LICENSE-2.0
#
# Unless required by applicable law or agreed to in writing, software
# distributed under the License is distributed on an "AS IS" BASIS,
# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
# See the License for the specific language governing permissions and
# limitations under the License.
import os
import slack
from get_firestore_tracked_cases import get_firestore_tracked_cases
def list_tracked_cases(channel_id, channel_name, user_id):
"""
Display all of the tracked Google Cloud support cases for the current channel
to the user that submitted the command.
Parameters
----------
channel_id : str
unique string used to idenify a Slack channel. Used to send messages to the channel
channel_name : str
user designated channel name. For users to understand where their cases are being
tracked in Slack
user_id : str
the Slack user_id of the user who submitted the request. Used to send ephemeral
messages to the user
"""
client = slack.WebClient(token=os.environ.get('SLACK_TOKEN'))
tracked_cases = get_firestore_tracked_cases()
local_tracked_cases = []
for tc in tracked_cases:
if tc['channel_id'] == channel_id:
local_tracked_cases.append(tc['case'])
if len(local_tracked_cases) > 0:
client.chat_postEphemeral(
channel=channel_id,
user=user_id,
text=f"Currently tracking cases {local_tracked_cases}")
else:
client.chat_postEphemeral(
channel=channel_id,
user=user_id,
text="There are no cases currently being tracked in this channel")
if __name__ == "__main__":
channel_id = os.environ.get('TEST_CHANNEL_ID')
channel_name = os.environ.get('TEST_CHANNEL_NAME')
user_id = os.environ.get('TEST_USER_ID')
list_tracked_cases(channel_id, channel_name, user_id)