Consistent Error downloading subtitles

[KyleSanderson]

Describe the bug

1. Play media
2. Turn on Subtitles that are embedded in the MKV
3. Error downloading subtitles
4. ???
5. Turn on same subtitle again
6. Sometimes loads?

This is a direct play - no transcoding.

Logs

05-07 14:08:48.056 21977 21977 D PlaybackController: Setting subtitle index to: 3
05-07 14:08:48.058 21977 21977 D jellyfin-apiclient: Adding request to queue: http://*:8096/Videos/f7b6defbf3512adbec/f7b6defbf3512adbec/Subtitles/3/0/Stream.JSON?format=json
05-07 14:09:18.063 21977 21977 E jellyfin-apiclient: VolleyError com.android.volley.TimeoutError: null
05-07 14:09:18.063 21977 21977 E jellyfin-apiclient: com.android.volley.TimeoutError
05-07 14:09:18.063 21977 21977 E jellyfin-apiclient: 	at com.android.volley.toolbox.NetworkUtility.shouldRetryException(NetworkUtility.java:162)
05-07 14:09:18.063 21977 21977 E jellyfin-apiclient: 	at com.android.volley.toolbox.BasicNetwork.performRequest(BasicNetwork.java:145)
05-07 14:09:18.063 21977 21977 E jellyfin-apiclient: 	at com.android.volley.NetworkDispatcher.processRequest(NetworkDispatcher.java:132)
05-07 14:09:18.063 21977 21977 E jellyfin-apiclient: 	at com.android.volley.NetworkDispatcher.processRequest(NetworkDispatcher.java:111)
05-07 14:09:18.063 21977 21977 E jellyfin-apiclient: 	at com.android.volley.NetworkDispatcher.run(NetworkDispatcher.java:90)
05-07 14:09:18.064 21977 21977 E PlaybackController: Error downloading subtitles
05-07 14:09:18.064 21977 21977 E PlaybackController: org.jellyfin.apiclient.model.net.HttpException: VolleyError com.android.volley.TimeoutError: 
05-07 14:09:18.064 21977 21977 E PlaybackController: 	at org.jellyfin.apiclient.interaction.VolleyErrorListener.onErrorResponse(VolleyErrorListener.java:25)
05-07 14:09:18.064 21977 21977 E PlaybackController: 	at com.android.volley.Request.deliverError(Request.java:648)
05-07 14:09:18.064 21977 21977 E PlaybackController: 	at com.android.volley.ExecutorDelivery$ResponseDeliveryRunnable.run(ExecutorDelivery.java:104)
05-07 14:09:18.064 21977 21977 E PlaybackController: 	at android.os.Handler.handleCallback(Handler.java:873)
05-07 14:09:18.064 21977 21977 E PlaybackController: 	at android.os.Handler.dispatchMessage(Handler.java:99)
05-07 14:09:18.064 21977 21977 E PlaybackController: 	at android.os.Looper.loop(Looper.java:193)
05-07 14:09:18.064 21977 21977 E PlaybackController: 	at android.app.ActivityThread.main(ActivityThread.java:6740)
05-07 14:09:18.064 21977 21977 E PlaybackController: 	at java.lang.reflect.Method.invoke(Native Method)
05-07 14:09:18.064 21977 21977 E PlaybackController: 	at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:493)
05-07 14:09:18.064 21977 21977 E PlaybackController: 	at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:858)
05-07 14:09:18.064 21977 21977 E PlaybackController: Caused by: com.android.volley.TimeoutError
05-07 14:09:18.064 21977 21977 E PlaybackController: 	at com.android.volley.toolbox.NetworkUtility.shouldRetryException(NetworkUtility.java:162)
05-07 14:09:18.064 21977 21977 E PlaybackController: 	at com.android.volley.toolbox.BasicNetwork.performRequest(BasicNetwork.java:145)
05-07 14:09:18.064 21977 21977 E PlaybackController: 	at com.android.volley.NetworkDispatcher.processRequest(NetworkDispatcher.java:132)
05-07 14:09:18.064 21977 21977 E PlaybackController: 	at com.android.volley.NetworkDispatcher.processRequest(NetworkDispatcher.java:111)
05-07 14:09:18.064 21977 21977 E PlaybackController: 	at com.android.volley.NetworkDispatcher.run(NetworkDispatcher.java:90)

Application version

0.13.4

Where did you install the app from?

Amazon Appstore

Device information

AMZN Firestick Max

Android version

retail

Jellyfin server version

retail

[nielsvanvelzen]

Duplicate of #145