diff --git a/_our-products/CalSG.md b/_our-products/CalSG.md new file mode 100644 index 000000000..20eb96948 --- /dev/null +++ b/_our-products/CalSG.md @@ -0,0 +1,58 @@ +--- +title: CalSG +permalink: /products/calsg/ +description: "" +--- +![CalSG admin dashboard and appointment booking screens](/images/calsg_ogp_website_3.png) + +### CalSG: Appointment bookings for Government + +#### Background +Public officers often need to manage appointment scheduling, especially if their job involves public-facing ops or organising events. We found that many such officers use FormSG to let people book appointments. + +But while FormSG offers great form-building capabilities, it does not allow you to limit the number of people who can book a particular time slot. Frequently, slots would be overbooked and the officer in charge would have to manually deconflict them via email. + +We wanted to provide an easy way for public officers to collect appointment bookings. + + +#### Solution + +CalSG allows public officers to: +* Specify dates and times which are available to be booked +* Customise the form which attendees fill in when they book appointments +* Share a link via which time slots can be booked by attendees +* Send custom email confirmations to attendees, including links to reschedule or cancel their appointments +* View booked appointments by date, or download an Excel sheet of booked appointments for a range of dates + + +#### Impact + +Within 3 months of launch, +* Handled over 10,000 appointment bookings +* Onboarded over 1,000 users + + +#### Team + +Alexander Lee + Github account + | Antariksh Mahajan + Github account + | Chiew Kok Seng + Github account + | Ho Zong Han + Github account + | Natalie Tan + Github account + | Oliver Chan + Github account + | Qimmy Lim + Github account + + + + + + \ No newline at end of file