Onboarding API ignores errors when trying to set user password

[htebib]

Hello,

I'm using influxdb 2.0 but i coud not sign in. i get this error in logs :
error api error encountered {"log_id": "0QYiUwu0000", "handler": "session", "error": "unauthorized access"}

Could you please help.

Best Regards.

[danxmoran]

Hi @htebib, some clarifying / sanity-checking questions to help me debug:

• What version of 2.0 are you using? We've fixed a number of auth-related bugs since the GA release, could you try the latest (2.0.2 now, soon 2.0.3) and see if you still hit the problem?
• If you run influxd with --log-level debug, what messages do you see?
• When you say you couldn't sign in, do you mean through the UI? Or are you hitting auth errors while trying to use the API?

[htebib]

hello,

• Thank you for your answer. Actually i'm using influxd 2.0.1.
• this is the messages when i run influxd --log-level debug
  2020-11-30T09:20:54.829151Z info Welcome to InfluxDB {"log_id": "0Qn77SBG000", "version": "2.0.1", "commit": "37cc047133", "build_date": "2020-11-11T03:53:31Z"}
  2020-11-30T09:20:54.946357Z info Resources opened {"log_id": "0Qn77SBG000", "service": "bolt", "path": "/root/.influxdbv2/influxd.bolt"}
  2020-11-30T09:20:54.993956Z debug buckets find {"log_id": "0Qn77SBG000", "store": "new", "took": "0.177ms"}
  2020-11-30T09:20:54.993986Z info Checking InfluxDB metadata for prior version. {"log_id": "0Qn77SBG000", "bolt_path": "/root/.influxdbv2/influxd.bolt"}
  2020-11-30T09:20:54.994062Z info Using data dir {"log_id": "0Qn77SBG000", "service": "storage-engine", "path": "/root/.influxdbv2/engine/data"}
  2020-11-30T09:20:54.994086Z info Compaction settings {"log_id": "0Qn77SBG000", "service": "storage-engine", "max_concurrent_compactions": 1, "throughput_bytes_per_second": 50331648, "throughput_bytes_per_second_burst": 50331648}
  2020-11-30T09:20:54.994099Z info Open store (start) {"log_id": "0Qn77SBG000", "service": "storage-engine", "op_name": "tsdb_open", "op_event": "start"}
  2020-11-30T09:20:55.012906Z info Opened shard {"log_id": "0Qn77SBG000", "service": "storage-engine", "op_name": "tsdb_open", "index_version": "tsi1", "path": "/root/.influxdbv2/engine/data/8ad66bdba422365a/autogen/1", "duration": "16.368ms"}
  2020-11-30T09:20:56.201203Z info Opened shard {"log_id": "0Qn77SBG000", "service": "storage-engine", "op_name": "tsdb_open", "index_version": "tsi1", "path": "/root/.influxdbv2/engine/data/8ad66bdba422365a/autogen/2", "duration": "1204.666ms"}
  2020-11-30T09:20:56.201384Z info Open store (end) {"log_id": "0Qn77SBG000", "service": "storage-engine", "op_name": "tsdb_open", "op_event": "end", "op_elapsed": "1207.285ms"}
  2020-11-30T09:20:56.201412Z info Starting retention policy enforcement service {"log_id": "0Qn77SBG000", "service": "retention", "check_interval": "30m"}
  2020-11-30T09:20:56.201429Z info Starting precreation service {"log_id": "0Qn77SBG000", "service": "shard-precreation", "check_interval": "10m", "advance_period": "30m"}
  2020-11-30T09:20:56.201494Z info Starting query controller {"log_id": "0Qn77SBG000", "service": "storage-reads", "concurrency_quota": 10, "initial_memory_bytes_quota_per_query": 9223372036854775807, "memory_bytes_quota_per_query": 9223372036854775807, "max_memory_bytes": 0, "queue_size": 10}
  2020-11-30T09:20:56.202239Z info Configuring InfluxQL statement executor (zeros indicate unlimited). {"log_id": "0Qn77SBG000", "max_select_point": 0, "max_select_series": 0, "max_select_buckets": 0}
  2020-11-30T09:20:56.494925Z info Listening {"log_id": "0Qn77SBG000", "transport": "http", "addr": ":8086", "port": 8086}
  2020-11-30T09:20:56.494945Z info Starting {"log_id": "0Qn77SBG000", "service": "telemetry", "interval": "8h"}
  2020-11-30T09:21:06.492290Z debug Request {"log_id": "0Qn77SBG000", "service": "http", "method": "GET", "host": "10.10.96.39:8086", "path": "/metrics", "query": "", "proto": "HTTP/1.1", "status_code": 200, "response_size": 2097, "content_length": 0, "referrer": "", "remote": "10.10.96.39:37292", "user_agent": "Go-http-client", "took": "1.194ms", "body": ""}

-I couldn't sign in the both through the UI and the API

[danxmoran]

Thanks @htebib! I don't really know why this would be failing. Are you comfortable sharing the username/password combo you're using to initialize the DB via influx setup / influxd upgrade? I'd like to try reproducing with the same values.

I'm @Daniel Moran in the InfluxDB Community Slack space, if you'd prefer to DM me.

[BondAnthony]

I just ran into a similar issue. When you use a weak password during the cli setup process the api will allow the setup flow to continue. However when you attempt to login through the UI it will fail to accept your password.

[htebib]

Hello,
Actually the error of authentication is resolved without any changes. but i have another issue: i run influxdb with this command influxd and i can access to the server through UI but after a while i can't access unless i run inluxd again. Do you have an idea to fix this problem.

Best Regards,

[danxmoran]

@htebib can you open a separate issue with your follow-up question? Happy to keep helping, it just makes tracking easier on our end.

Glad to hear the auth problem resolved itself for you 😄 I'm going to keep this issue open to track the related problem @BondAnthony found, since I'm able to reproduce it.

[htebib]

Hello,
Thank you @danxmoran for your support. i will open a sperate issue.

Best Regards,

[htebib]

Hello @danxmoran ,

Do you have an URL to download influxDB 2.0.2. Thank.

Regards,

[danxmoran]

@htebib it's available on our downloads page: https://portal.influxdata.com/downloads/