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[BUG] iOS automatic backup no longer working in 1.37.0 build.73 #1041
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Hmm I can't seem to reproduce this behavior. Do you mind take a screenshot of the backup screen and the Home Screen when you just open the app? |
One more thing I just noticed is that automatic backup would work if the app opens without splash screen. I don't know what kind of app state that translates to in iOS. Usually when I close the app (swiping up) and open it again at some point, I see the splash screen. If I swipe up and immediately open it again - or if I lock the phone with the app open and wake it again - automatic backup would resume. So I guess reproducing the issue may require force closing the app, taking an image / screenshot and reopening. |
Thanks, this narrows down where the problem might occur. I will check and let you know |
First off thanks for constantly improving this service! I've only been following for a couple of months and the progress is impressive to say the least. You guys rock :)
Describe the bug
I just updated to the latest iOS app on two different devices and upon starting it, new assets are no longer automaticall uploaded to the server, although automatic uploads are enabled. There is not even a brief sign of the process indicator on the cloud symbol at the top right, which I always saw even when there were no new assets. Uploads still work when manually triggered under the backup section. (Anecdotally, uploads also started after deleting assets through the app.) I tried logging out and completely reinstalling the app, but that didn't change anything. I noticed there is a new "Logs" section. Sadly I cannot export the log via the share button at the top. All apps I try to export to either say something along the lines of "failed to retrieve file" or the share sheet just hangs. So here's a screenshot:
What I'm seeing on both devices on each start is the line "No Asset On Device - Abort Backup Process" (#6). Even if there are new images. Those then start to appear with a crossed out cloud symbol in the timeline and are correctly accounted for in the backup section of the app as not uploaded.
When there is no unsynced image on the phone, I actually see the progress indicator on the cloud symbol at the top.
Task List
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docker-compose
file..env
file.docker-compose.yml.txt
env.txt
To Reproduce
Steps to reproduce the behavior:
Expected behavior
As in previous versions, new assets are correctly identified as such upon app start up and automatically uploaded to the server.
Screenshots
System
iOS 16.1.1
1.37.0
1.37.0 build.73
Additional context
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