facebook "No matching user found"

[Areks]

Hello guys, i got this error when i sending message to chat on facebook. I think it's my fail not the botkit, i tried to google this, but i really can't understand where is problem.

debug: API ERROR { message: '(#100) No matching user found',
type: 'OAuthException',
code: 100,
fbtrace_id: 'AGn41P1D1C9' }

[Ayeps]

I'm facing the same problem

info: Got an unexpected message from Facebook: { sender: { id: '####' },

[krismuniz]

These are two different problems.

The first one (@Areks): You are either trying to send a message to a user that is not match your criteria (it could be a phone number if you are doing customer matching or a page-scoped user fb_id).

The second one (@Ayeps): Botkit is receiving a new type of events that it does not currently support. As of today (Jul 14, 2016), botkit does not support message read receipts or message echoes. That's why you got that output.

Hope this helps :)

[crosofg]

@krismuniz Which criteria do you mean? Can you please explain in detail. All of a sudden I am getting the same error as mentioned by @Areks .

[RustyDev]

I'm facing this too with the example fb app:

debug: GOT A MESSAGE HOOK
debug: RECEIVED MESSAGE
debug: CUSTOM FIND CONVO 1415822938445957 1415822938445957
debug: I HEARD [ 'hello', 'hi' ]
debug: API ERROR { message: '(#100) No matching user found',
  type: 'OAuthException',
  code: 100,
  fbtrace_id: 'Cevxr7GLrSc' }

[agamrafaeli]

Read receipts and echoes were both merged in #403

[peterswimm]

Let us know if #403 fixes the above issues!

[agamrafaeli]

@peterswimm I followed @krismuniz explanation and it made sense. #403 indeed solves the problem described by @Ayeps.

The problem that @Areks is describing could indeed be cause by a wrongful input of a user id.

[peterswimm]

closing as resolved