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Transaction Status: add info button next to status #2201

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esengulov opened this issue Oct 20, 2020 · 2 comments
Closed

Transaction Status: add info button next to status #2201

esengulov opened this issue Oct 20, 2020 · 2 comments
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minor ui-ux-gui Issues related to design

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@esengulov
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esengulov commented Oct 20, 2020

We would like to add info button next to transaction status as a helper for user trying to understand why transaction remains pending for hours. That would substantially decrease the amount of support emails coming from worried users.

Pending

Transaction has not been confirmed on the blockchain yet. This step can take anywhere from a few minutes to a few hours depending on the transaction fee. Transactions sent with a very low fee usually get processed within a few days or can be rejected by network i.e. no transaction took place.

Receiving

The sender has sent you a transaction but it's not final yet. For larger payments it's suggested to wait until the transaction status changes to 'completed'. Usually this should happen within an hour but can take longer sometimes if the sender sent the transaction with a low fee.

Confirmed

Transaction is final and irreversible.

Failed

Transaction did not get processed as intended and no token value transfer took place. On Ethereum blockchain failed transactions do consume transaction fees.

@esengulov esengulov added minor ui-ux-gui Issues related to design labels Oct 20, 2020
@esengulov
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@TalgatNurdinov needs layout

@esengulov esengulov changed the title add info button next to status cell in transaction info Transaction Status: add info button next to status Nov 17, 2020
@esengulov esengulov removed the ui-ux-gui Issues related to design label Nov 17, 2020
@kansalt
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kansalt commented Nov 18, 2020

Link to the design layout for IOS and Android versions:
https://www.figma.com/file/M9MoqHabdQCdu2a9pIEo5N/v.-2.0-Unstoppable-Design-System?node-id=9344%3A0

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