Hass.io tab empty in 0.75

[Rikkie80]

Home Assistant release 0.75 with the issue:
Hass.io tab is empty

Last working Home Assistant release (if known):

Operating environment (Hass.io/Docker/Windows/etc.):
Hass,io

Component/platform:
Hass.io installed on Raspberry Pi 3B+

Description of problem:
After clicking Hass.io in the menu a blank frame shows. Refreshing doesn't resolve it. Checked in IE, Opera and Chrome on WIN10

Problem-relevant configuration.yaml entries and (fill out even if it seems unimportant):

Traceback (if applicable):

Additional information:

[Gastondamian]

This is my first installation, and I have exactly this issue. I tested 32 and 64 bits image on RPi 3b+

[ghost]

Having the same issue on a fresh install, console shows a 404 error for /frontend_latest/custom-panel.js

[bungo63]

Having the same issue on a fresh install, Able to logon to raspberry pi and get Hassio GUI but the Hassio tab produces a blank screen

[0x2501]

Same here.

Request URL: http://hassio:8123/frontend_latest/custom-panel.js
Request Method: GET
Status Code: 404 Not Found
Remote Address: 192.168.x.x:8123
Referrer Policy: same-origin

Called by ha-panel-custom.js:
iframeDoc.write(`<script src='${__PUBLIC_PATH__}custom-panel.js'></script>`);

[sheyman1]

I'm having the same problem. New install 32 bit hassio image on pi 3 b+. All other tabs / pages seem to work but clicking Hass.io on left side shows just blank page. Have tried Chrome, Safari, IE all not working.
Thanks for the help!!!

[pjones]

Also, trying to run any hassio command from the console results in:

The HTTP request failed with the error: Get http://hassio/<request>: dial tcp <ipaddr>:80: getsockopt: connection refused

Why is hassio trying to access port 80?

[Gastondamian]

I tested Chrome, Edge and Internet Explorer on Windows / Chrome and Opera in Android. Same problem.

[diegosiddi]

Same problem here running a fresh install of Hass.io 0.75 on Raspberry Pi 3B+.
Tried Safari, Chrome, and Firefox on MacOS 10.13.6 and Safari on iOS (iPhone and iPad), all with the same problem.

[cogneato]

If you can get to the hassio cli, hassio ha update -o version=0.74.2 would downgrade to a working version.

[jvilalta]

Same here. Fresh install on Pi 2B
Loading failed for the <script> with source “http://hassio.local:8123/frontend_latest/custom-panel.js”. hassio:1

[0x2501]

If only SSH was a default add-on. It seems that everyone that did a fresh install will have to reflash once a new version comes out.

[DavidFW1960]

My Hassio tab is working fine on 0.75.0.... I did upgrade from the beta b0... but it's working fine for me and a few minutes ago I just got a new-frontend notification...

[tech360]

I just installed fresh on a pi3B+ and have encountered the same issue. I checked with chrome and edge, but can not load the hass.io tab.

[sheyman1]

Still have no access via a browser, but was just now able to get into the hass.io page on my iphone ha app.

[Zoogara]

RPi 2, upgraded from working 0.74.2 to 0.75. Same result, blank Hass.io tab.

[tjorim]

RPi 2, HassOS 1.7, Supervisor 122.
Went from 0.75.0b0 to b1, lost the panel on my Windows 10 pc, not on my phone (both Chrome).
Upgraded to stable 0.75.0, still the same situation.
Downgraded back to 0.74.2, all was working again.
Upgraded directly to 0.75.0 stable, seemed to be working on my pc, but not on my phone anymore.

[pleeja]

Same problem, not on a fresh install. Getting same error as @jvilalta

[Zoogara]

cogneato or anyone else - would love to downgrade, have SSH installed, but stopped by default. Anyone know the format to start it from the services dev tool using hassio.addon_start please?

[JungDev]

@darylsargent try {"addon":"ssh"}

[JungDev]

Anyone know which release here https://github.com/home-assistant/hassos/releases/ correspond to 0.74.2 ?

[Zoogara]

@darylsargent try {"addon":"ssh"}

Thanks @JungDev - you pointed me in the right direction - it was {"addon":"core_ssh"}

[nikiyao]

Same issue and bad luck; my previous version and setup stopped working so I did a fresh install on a new SD card and came up with this issue so no way to restore. Hoping for a fix soon.

[tjorim]

At the moment it should be fixed and currently building.
Will be released as 0.75.1, you can check the available version here.

[nikiyao]

How long does it typically take to build?

[tjorim]

Could be a few hours in my experience. 🤞

[ghost]

For those of us who fresh installed, do we need to reflash, or will there be a way to update without being able to click Hass.io menu on the GUI?

[M203]

What's the timeline for hass.io release of 0.75.1?

[Gastondamian]

I can see a new image on the web, I will test now.

[M203]

If you check tjorims post above right now 0.75.0 is still avaliable stable.

[alela101]

Hi, Im new to hass.io. I have just bought a Raspberry Pi 3 B+ and flashed the SD-card and put it in my Raspberry. I´m experience the same issue as many others, that the hass.io tab is empty, which hindering me to proceed with the configuration.

What is the procedure? Wait until there is a new version 0.75.1 and redownload a new image and flash it to the SD-card and try again in my Raspberry?

Thanks for support,
Alex

[tjorim]

@alela101 That's 1 option and possibly the easiest if you've nothing set-up yet. I think you can also connect a keyboard and screen to the raspi and manually update via the terminal, but I haven't done this myself yet.

[alela101]

@tjorim Thanks for the swift reply. I have a keyboard connected to my rapi but how exactlly do I udpate it vai the terminal?

[AdighaLogic]

@alela101 I believe you can do something like this
hassio ha update -o version=0.74.2
I haven't tried it, i'm on the same boat as everyone else on here. Fresh install and waiting for the new version to be available.

[alela101]

@AdighaLogic Thanks, I tried it but it didn´t work, I guess I need to be patient as everyone else and wait for the new version to be available.

[tjorim]

0.75.1 is available for raspi's as well now. If you're having troubles updating, join the HA Discord server.

[kasper1221]

edit, fixed after a reboot!!

[jvilalta]

Did a fresh install of hassos_rpi2-1.9.img.gz on RPI2B. The issue is still there.
EDIT:
But... if you reboot it works

[tech360]

0.75.1 worked for me eventually. I did have to do a restart as well though before the hass.io tab would work.

[AdighaLogic]

0.75.1 Worked for me as well. make sure to reboot HA.

[martijn]

Ok so reading through the discord history I should be able to login as root without a password on the console and then issue these commands to update:

ha  update -o version=0.75.1
ha reboot

After that force refresh the browser to get the new frontend. Will try tomorrow!

[mdverhoeven]

I can confirm that you have to, even on a complete clean install of 1.9 (0.75.1), shut down and power up the Pi for the tab to work.

[bobotus]

Running hassio homeassistant update through ssh CLI worked to update the broken home-assistant 0.75.0 to 0.75.1. Hassio-panel came visible again.

After that also noticed that my old hassio host was broken somehow and couldn't update it. (maybe it was and old resin os? ...)

Anyhow tried a clean install of hassio through 32-bit image from wiki https://github.com/home-assistant/hassos/releases/download/1.9/hassos_rpi3-1.9.img.gz to my RPI3B (32GB card) and got the "20 minute wait" page but then nothing. No activity in disk, no response from the IP. Tried booting eventually, and nothing after that either (except the disk light seems stuck on)

[ghost]

Same state as bobotus, my second flash. 20 minute wait page for over an hour each time.

[tech360]

Yeah, I had the same problem with the flash failing after the wait 20 minutes page.  3rd time i flashed the card was successful. Sent from Yahoo Mail on Android On Sat, Aug 4, 2018 at 5:08 PM, mels0n<[email protected]> wrote: Same state as bobotus, my second flash. 20 minute wait page for over an hour each time. — You are receiving this because you commented. Reply to this email directly, view it on GitHub, or mute the thread.

[bobotus]

Changing the SD card from Trancend 32GB class 10 to Samsung 64GB gave a bit better result, I got the home-assistant running at around 14 minutes after clean hassio install.

But then:
Tried to restart the home-assistant through the UI (to get the non-working hassio-panel up), but the home-assistant died. After power-cycling the RPI it doesn't work anymore. hdmi-console output:

EXT4-fs error (device mmcblk0p8): ext4_lookup:1585: inode #528715: comm python3: deleted inode referenced: 528723

Seems like the home-assistant docker images does a lot of operations after install, so the card can easily be corrupted.

Edit: Third try with the Samsung card did the trick. Since you need to reboot the RPI3 to get the hass.io panel working even with clean install, remember to wait ~15 minutes or so after the installation has finished so that there's no background processes still running that write to the SD card if you need to do a "power cycle" reboot.

[Gastondamian]

SOLVED.
I installed the new image hassos_rpi3-64-1.9.img.gz, put the sd in Rpi 3b+ and nothing happend, after unplug and plug power the installation finish after 20min, but the hass.io still not visible. After Restart ha the hass.io is visible. yeah!

[rpitera]

Confirming here, had same issue. Updated to .0.75.1 via command line but issue remained.
Had to do full power down and reboot of Pi to get the Hass.io panel back. Restarting host via CLI wasn't enough.

[awarecan]

I am going to close it since multiple users had confirmed issue resolved. Please open new issue in https://github.com/home-assistant/hassio/issues if you still experience problem even upgrade to 0.75.1 or above.

[thecodingcheese]

@frenck Stop releasing under / un tested code into production and i wouldnt have to comment on the pull request that introduced new bugs and wasted a lot of peoples time.

[frenck]

@thecodingcheese I'm sorry? What do I have to do with this?
Please get your facts straight before starting pointing fingers. Thank you.