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Gree Climate Integration no longer provides entities #121794
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Hey there @cmroche, mind taking a look at this issue as it has been labeled with an integration ( Code owner commandsCode owners of
(message by CodeOwnersMention) gree documentation |
Hello - I have the same issue after update - I tried to restore the backup of HA but there is still the same issue. The app version of GREE + is 1.19, HAOS now: Core 2024.1.6 |
I „solved” it by ditching the Core Gree integration and using the HACS integration, which worked perfectly. |
Could you tell me which HACS did you use? |
https://github.com/RobHofmann/HomeAssistant-GreeClimateComponent You need to remove the previous integration beforehand. |
Thank you! Please tell me could you read also in this HACS current temperature? @cmroche - if you need any data from me - let me know I could support and check something if you want. |
@majker17 I haven't investigated, to be honest, but judging from the documentation, you can't unless it reads it from a different sensor. |
Ok - for me it is important because I based on the Gree sensor. Thank you for explanation. |
Now, to be honest, I haven't truly verified this, because my automations were based on a different temperature sensor anyway. |
Scanning on 255.255.255.255 is a bit surprising, have you made changes to the integration? It should be scanning on specific interfaces. In any case, I'll add the ability to connect via a fixed IP soon. |
@home-assistant remove-label needs-more-information |
@cmroche - In my case the situation is similar. I tried to come back to old system from backup but now I have the message like the @war4peace. This is without any changes in the app - it is official. Version Gree+ app - 1.19.3.7 They are visible in Gree + app. |
I compared also the logs and it looks: 2024-07-14 13:46:14.796 DEBUG (MainThread) [greeclimate.device] Updating device properties for (Device: c69d1552 @ myIP.myIP.myIP.myIP:7000 (mac: 502cc69d1552)) And from my opinion something is wrong in sending the packages - please take a look:
The question is how to force the GreeClimate to send the updating device properties? After update it looks like the GreeClimate loose the list of entities - but why? I am not able to search them in the network now. I did not know why. I also restart the Gree+ app on my phone and register on the other account - and the issue is still the same. |
For my setup, i can see Gree devices when they are on the same VLAN. But when i change homeassistant device to other VLAN the logs says:
|
Core --> 2024.7.2 After update it crashed. I am in the same VLAN. Maybe the access points are the problem... But in general - before update everything works for some days without any issues. |
Hello could Anyone take care for this topic? |
It seems like my device (firmware 1.23) is returning JSON with something different than other device. Maybe this is a hint? |
I used proposed HACS and works fine. I tried also to use GreeClimate but it not works. @cmorche - will you try to fix this? |
Looks like a duplicate of #122076 (comment), and will close. If that is not the case please re-open with any additional details. |
@homeassistant close |
@home-assistant close |
@cmroche I'm having the same issue the original post here, but mine started after updating to the latest 2024.8.1 version. It initially showed that it wasn't providing entities, so I did a recovery from backup to previous version of HA and that didn't help, still got the same message about entities. I then deleted the entire Gree configuration, tried the one from HACS, which works, but has some issues with temperature in F, so I'd love to be able to come back to this one instead. After removing the one from HACS and running this from scratch I now get a message saying No devices found on network. Essentially, I'm completely stuck here. Not sure why latest update would brick it. |
@cmroche I have an update here. I was able to resolve this by installing another add-on on top of this one. https://github.com/rapi3/HA-OS-Gree |
From my personal point of view this is other issue - not with the update like you told and I have not firmware 1.23 but in Europe you have 3.73 and higher. So the topic did not solve my issue. |
… On Mon, Aug 26, 2024, 2:34 PM majker17 ***@***.***> wrote:
From my personal point of view this is other issue - not with the update
like you told and I have not firmware 1.23 but in Europe you have 3.73 and
higher. So the topic did not solve my issue.
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The problem
Gree Climate stopped providing entities after upgrading Home Assistant from 2024.6.4 to 2024.7.2.
I have two Gree AC devices. They were both working perfectly before Home Assistant update, via Gree Climate Integration.
Now, none of the entities are visible anymore, and each of them has this message on top of the card:
This entity is no longer being provided by the gree integration. If the entity is no longer in use, delete it in settings.
I'd like my devices back, please.
What version of Home Assistant Core has the issue?
core-2024.7.2
What was the last working version of Home Assistant Core?
core-2024.6.4
What type of installation are you running?
Home Assistant OS
Integration causing the issue
Gree Climate
Link to integration documentation on our website
https://www.home-assistant.io/integrations/gree/
Diagnostics information
The full log file contains sensitive data, but this is the relevant excerpt.
2024-07-11 19:42:10.147 DEBUG (MainThread) [homeassistant.components.gree] Scanning network for Gree devices
2024-07-11 19:42:10.150 INFO (MainThread) [greeclimate.discovery] Scanning for Gree devices ...
2024-07-11 19:42:10.151 DEBUG (MainThread) [greeclimate.discovery] Listening for devices on 255.255.255.255
2024-07-11 19:42:10.155 DEBUG (MainThread) [greeclimate.network] Sending packet:
{"t": "scan"}
This is all the integration does currently.
Example YAML snippet
No response
Anything in the logs that might be useful for us?
No response
Additional information
Just that both devices were working perfectly before update.
The Gree+ Android Application still sees the devices, and they work fine.
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