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Are you using Helium hosted Console or running your own open source Console? Helium hosted console
If you are on Helium hosted Console, which url are you currently on? console-vip.helium.com
If you are experiencing bugs in Helium hosted Console, please specify your Organization name and Device ID
Org: Smart Mimic
Device id: 254cd699-c677-4a66-9879-e0d2cc5b59d0
Please describe your issue:
As we can see, the integration shows up in the Flows section but the event log is showing 0 integration message. I've also checked the verbose event log json file and there is neither integration request nor response.
There is another device that also connects to the same 2 integrations, and it exhibits some weird behaviors as well: 0 integration message -> 4 successful integration messages -> integration error.
Org: Smart Mimic
Device id: 5481d2bb-989e-4492-be60-349a99d68325
Expected behavior: there should be 4 integration messages for the 2 integrations that this device has. Moreover, if there are errors in integrations, it should also show up as an event.
Cannot figure out the root cause, although the devices are uplinking very frequently (every 5 to 10 seconds).
The text was updated successfully, but these errors were encountered:
Are you using Helium hosted Console or running your own open source Console? Helium hosted console
If you are on Helium hosted Console, which url are you currently on? console-vip.helium.com
If you are experiencing bugs in Helium hosted Console, please specify your Organization name and Device ID
Org: Smart Mimic
Device id: 254cd699-c677-4a66-9879-e0d2cc5b59d0
Please describe your issue:
As we can see, the integration shows up in the Flows section but the event log is showing 0 integration message. I've also checked the verbose event log json file and there is neither integration request nor response.
There is another device that also connects to the same 2 integrations, and it exhibits some weird behaviors as well: 0 integration message -> 4 successful integration messages -> integration error.
Org: Smart Mimic
Device id: 5481d2bb-989e-4492-be60-349a99d68325
Expected behavior: there should be 4 integration messages for the 2 integrations that this device has. Moreover, if there are errors in integrations, it should also show up as an event.
Cannot figure out the root cause, although the devices are uplinking very frequently (every 5 to 10 seconds).
The text was updated successfully, but these errors were encountered: