itsm_receiver

[farwind]

Is there an existing issue for this?

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Terraform Version

1.2.7

AzureRM Provider Version

3.19.1

Affected Resource(s)/Data Source(s)

azurerm_monitor_action_group

Terraform Configuration Files

monitor_action_group_itsm_receiver = {
     "itsm1" = {
       name                 = "itsm_receiver"
       workspace_id         = "00000000-0000-0000-0000-000000000000|00000000-0000-0000-0000-000000000000"
       connection_id        = "53de6956-42b4-41ba-be3c-xxxxxxxxxxx"
       ticket_configuration = "{}"
       region               = "ger-central"
     }
    }

dynamic "itsm_receiver" {
    for_each = var.monitor_action_group_itsm_receiver != null ? var.monitor_action_group_itsm_receiver : {}
    content {
      connection_id        = itsm_receiver.value.connection_id
      name                 = itsm_receiver.value.name
      region               = itsm_receiver.value.region
      ticket_configuration = itsm_receiver.value.ticket_configuration
      workspace_id         = itsm_receiver.value.workspace_id
    }
  }

Debug Output/Panic Output

module.monitor.azurerm_monitor_action_group.this[0]: Still creating... [6m0s elapsed]
module.monitor.azurerm_monitor_action_group.this[0]: Still creating... [6m10s elapsed]
module.monitor.azurerm_monitor_action_group.this[0]: Still creating... [6m20s elapsed]
module.monitor.azurerm_monitor_action_group.this[0]: Still creating... [6m30s elapsed]
module.monitor.azurerm_monitor_action_group.this[0]: Still creating... [6m40s elapsed]
module.monitor.azurerm_monitor_action_group.this[0]: Still creating... [6m50s elapsed]
module.monitor.azurerm_monitor_action_group.this[0]: Still creating... [7m0s elapsed]
module.monitor.azurerm_monitor_action_group.this[0]: Still creating... [7m10s elapsed]
module.monitor.azurerm_monitor_action_group.this[0]: Still creating... [7m20s elapsed]
module.monitor.azurerm_monitor_action_group.this[0]: Still creating... [7m30s elapsed]
module.monitor.azurerm_monitor_action_group.this[0]: Still creating... [7m40s elapsed]
module.monitor.azurerm_monitor_action_group.this[0]: Still creating... [7m50s elapsed]
╷
│ Error: creating or updating Action Group: (Name "monitordefaultgwa" / Resource Group "rg-example-monitorgwa"): insights.ActionGroupsClient#CreateOrUpdate: Failure responding to request: StatusCode=500 -- Original Error: autorest/azure: Service returned an error. Status=500 Code="Unknown" Message="Unknown service error" Details=[{"code":"InternalError","message":null}]
│
│   with module.monitor.azurerm_monitor_action_group.this[0],
│   on ../../main.tf line 13, in resource "azurerm_monitor_action_group" "this":
│   13: resource "azurerm_monitor_action_group" "this" {
│
╵

Expected Behaviour

finnish creating resources

Actual Behaviour

error's out with error :
Error: creating or updating Action Group: (Name "monitordefaultgwa" / Resource Group "rg-example-monitorgwa"): insights.ActionGroupsClient#CreateOrUpdate: Failure responding to request: StatusCode=500 -- Original Error: autorest/azure: Service returned an error. Status=500 Code="Unknown" Message="Unknown service error" Details=[{"code":"InternalError","message":null}]
│
│ with module.monitor.azurerm_monitor_action_group.this[0],
│ on ../../main.tf line 13, in resource "azurerm_monitor_action_group" "this":
│ 13: resource "azurerm_monitor_action_group" "this" {

if itsm_receiver configuration is removed resources are created properly without any error.

Steps to Reproduce

No response

Important Factoids

No response

References

No response

[teowa]

@farwind , thanks for taking the time to submit this.

This 500 error should be caused by service API bug, I have submited a issue Azure/azure-rest-api-specs#20488. As a workaround, I have tried set

ticket_configuration =  "{\"PayloadRevision\":0,\"WorkItemType\":\"Incident\",\"UseTemplate\":false,\"WorkItemData\":\"{}\",\"CreateOneWIPerCI\":false}"

like in this example can resolves this error.

Hope this may help, and please reply if you have further issues.

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