Write guidance for how to make recommendations for interns

[ExperimentsInHonesty]

Overview

We need a guide to how to make recommendations for Hack for LA volunteers/interns so that there is a defined process that is easy to follow

Details on metrics

We will be asking on intake:

• how confident they are in how to ask for a recommendation
• How many recommendations do you ask for per engagement
• What percent of people you ask say yes

Action Items

• Review the guidance provided to Mateo
• Review internet guidance for how to ask for and write recommendations
• Draft a procedure
• Review with team
• After team signoff, UX test it with HfLA volunteers.
• Release dependency on How to reach out to the mentors and peers on the project #118

Resources/Instructions

Bonnie's Guidance to Mateo when he is seeking recommendation from other internship

Recommendation Draft

[Justlee98]

Finished my draft on recommendation letter guideline for interns

[ExperimentsInHonesty]

@Justlee98 Please provide attribution for where you got the guidance from on the internet

[ExperimentsInHonesty]

@Justlee98 Please provide update

1. Progress: "What is the current status of your project? What have you completed and what is left to do?"
2. Blockers: "Difficulties or errors encountered."
3. Availability: "How much time will you have this week to work on this issue?"
4. ETA: "When do you expect this issue to be completed?"
5. Pictures (if necessary): "Add any pictures that will help illustrate what you are working on."

[Justlee98]

@ExperimentsInHonesty

Hi Bonnie! I have finished editing the document based on your feedback. I didn't have any difficulty working on this document.

[ExperimentsInHonesty]

• Review brand voice and check all the language in your doc to make sure it complies - See our analysis of our brand voice logo, color pallet , typography, branding initial work #68 (comment)
• Under procedure, replace negative instruction with positive goal oriented in title
• write some sample emails of ways you could approach the person
  • Catch up
  • An email asking if they would be willing to review the items you have already written and want to past to your linkedin profile.
  • if they offered to be you mentor already, ask for when would be a good recurring time on their schedule

[ExperimentsInHonesty]

Way you can word this on your resume:
Before results are in: Created guidance for Interns and performed initial usability testing to determine viability of self-help process.

After results are in: Created guidance for Interns and performed initial usability testing to determine viability of self-help process, which resulted in an A percent increase in confidence, X percent increase in requests and Y percent increase in positive responses.

[Justlee98]

@ExperimentsInHonesty I finished on working on the draft. Let me know if there are anything I should change!

[ExperimentsInHonesty]

look again at the voice and figure out how to check all of the wording against each of the attributes in the voice.

[Justlee98]

@ExperimentsInHonesty I'v been struggling with editing the doc -- espcially trying to align with our internship brand voice. It would be extremely helpful and better if we could possibly have a ux writer or someone that can revise or edit our document.

[ExperimentsInHonesty]

@Justlee98 ok, no problem. We can move you on to something else, during the team meeting today.