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Key term - Declaration #1630
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Hey @SamHyler! Thanks for taking this issue. To help keep everyone in the loop, please comment your Estimated Time to Completion (ETC) below! Thanks again! |
SOT Audit is done, small changes need to be done. After the 3 key terms can be worked on site wide. Will change to Declaration as a for-now solution. Needs follow-up research (beyond desk research) on the term declaration versus personal statement, letter, or another term regarding legal jargon, accessibility, 5th grade reading level, SEO, and understandability for our target groups. Declaration is the legal term, legal terms can potentially be inaccessible or contribute to cognitive overload. |
Hey @SamHyler! Thanks again for taking this issue.
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SOT ready, will start updating. |
#1647 Follow up research request handed over with presentation describing the content problem, context, background, what we know and don't know, the request and questions we have, and what we don't need. https://docs.google.com/presentation/d/1_NgVnxfu8MU8c1o7nMAuWOVnunJc-AxZnq6vMJS-tCo/edit#slide=id.g314eedca226_0_665 Themes of accessibility and plain language. |
Hey @SamHyler! Thanks again for taking this issue.
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Hey @SamHyler! Thanks again for taking this issue.
|
2 similar comments
Hey @SamHyler! Thanks again for taking this issue.
|
Hey @SamHyler! Thanks again for taking this issue.
|
Giselle will take over as this is a more straightforward first issue |
Hey @SamHyler! Thanks for taking this issue. To help keep everyone in the loop, please comment your Estimated Time to Completion (ETC) below! Thanks again! |
Hey @giselledizon! Thanks for taking this issue. To help keep everyone in the loop, please comment your Estimated Time to Completion (ETC) below! Thanks again! |
Overview
Update language across the site to reflect current knowledge around terminology for declaration.
A first step is to remove "letter" and leave "declaration" as the term across the site to reflect legally correct language. The issue requires follow up research from UXR around accessibility of the term (complicatedness, legal jargon, 4th-5th grade reading level) and user's understandings of the legal space.
Background: The tool was originally called a personal statement generator. Possibly for accessibility reasons (there is nothing to reference on the decision making)
Action Items
Resources/Notes
Add research and follow ups here
Figma Workspace
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