User Personas (UX)

[graceerya]

Dependency

• Create and deploy a survey of new volunteers #125
• Analyze new volunteer survey results #171

Overview

We need to develop user personas to better support our design reasoning and decisions for the CTJ pages.

Action Items

• Review previous Hack for LA research on users
• Develop preliminary personas
• Update user personas based on user survey results

Resources/Instructions

Resources

[sdimran]

@jenchuu @graceerya can we please include the feature labels for this. if you need to create a new relevant label please do and advise @sharadgaurav7 and I

[jenchuu]

@jenchuu @graceerya can we please include the feature labels for this. if you need to create a new relevant label please do and advise @sharadgaurav7 and I

@sdimran @sharadgaurav7 Don't see a feature label that fits. Can we create one for Research?

[sdimran]

Hi @jenchuu I've created the "feature: User Research" label that we can use for this issue as well as other Research issues. I've labeled it here already.

@graceerya can we add more detail to the scope of this issue and expand on the action items. I see the action items is based on user survey results, is this a dependency on one of the research teams items? if so can we include that in the dependencies, add that as a label and move this to the ice box? please let me know.

my thoughts on personas, at this point our product has 2:

1. potential volunteers looking for roles
2. PM's/project leads who need to post a role.

if needed, we can book a meeting this week and go over these persona's and expand to better guide the design reasoning.

once you are ready to have this prioritized in the backlog please mark it with the label "ready for milestone" and @sharadgaurav7 and i will review and advise. you can also message me on slack

Thanks!

[stephaniestahlberg]

Update: the UXR team will present the survey results in mid to late May. Can we move this to prioritized backlog now? The UXD and UXR teams can start discussing items 1 and 2 here at our next UX meeting. And then item 3 once the survey results are presented.

[kcoronel]

hi @melkosm, triple confirming that we accomplished the tasks listed above. If so, let me know and I can help close this out.

[ExperimentsInHonesty]

I moved this to new issue approval because all the dependency are clear

[kchotani]

Will keep this issue in the new approval column till we bring this issue up at the next leads meeting with the UX team.

[kcoronel]

I am going to close this issue because our Designs have surpassed the need for user personas at this stage of the project. Research found here: https://drive.google.com/drive/u/0/folders/1Vln2j8YjeCr47KaXNPo3Ok3FhjHUP2jZ on PMs (users) for CMS. If the need for user personas arise, we will create a new issue.