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Display Errors when Loading/Displaying Data fails #264

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brodly opened this issue Feb 19, 2020 · 2 comments · Fixed by #426
Closed

Display Errors when Loading/Displaying Data fails #264

brodly opened this issue Feb 19, 2020 · 2 comments · Fixed by #426
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Role: Frontend React front end work v1 The first version of the site

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@brodly
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brodly commented Feb 19, 2020

Overview

Figure out a way to display errors on the UI. These would include errors when requesting data has failed, or data has failed to load.

Action Items

  • Location of errors
  • Handling multiple errors at once
  • Modal vs Bottom Bar?
@itsjoycelee
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@brodly please review loading error message below (screenshot).

image

This message would pop-up and the user would need to go back to resubmit the request or refresh the tool. I took a stab at the messaging but let me know if you think this will suffice to cover the message that the errors are due to data loading and data retrieval issues or there should be a blanket error message for data related errors.

The component is available on our local component library - Desktop components frame on figma here.

Also, from a development POV, what are your thoughts on having an option for users to report the error or get help on the issue (or do we have a backlog of errors we can view and fix bugs when errors occur)?

@adamkendis adamkendis added the Role: Frontend React front end work label Feb 21, 2020
@brodly brodly self-assigned this Mar 14, 2020
@brodly
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brodly commented Mar 14, 2020

Screen Shot 2020-03-14 at 4 49 02 PM

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Role: Frontend React front end work v1 The first version of the site
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5 participants