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Provide more information on unavailable web app connection #47330

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stevenGravy opened this issue Oct 8, 2024 · 0 comments · Fixed by #49246
Closed

Provide more information on unavailable web app connection #47330

stevenGravy opened this issue Oct 8, 2024 · 0 comments · Fixed by #49246
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application-access bug error-msg Improving customer facing error messages.

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@stevenGravy
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Expected behavior:

Provide more information to the user that a connection failed and how to resolve.

Current behavior:

If the app access service can't reach a web url the user just gets Bad Gateway. The user wouldn't be clear this is Teleport failing to connect or their own browser.

Image

Bug details:

  • Teleport version: 16.4.2
  • Recreation steps
  1. Add a app service with a url that isn't connected.
  - name: "grafana"
    uri: "http://localhost:3000"
    public_addr: "grafana.enterprise.teleportdemo.com"
    labels:
      env: dev
  1. Attempt to access from the web ui
@stevenGravy stevenGravy added application-access bug error-msg Improving customer facing error messages. labels Oct 8, 2024
@russjones russjones self-assigned this Nov 2, 2024
@russjones russjones linked a pull request Nov 20, 2024 that will close this issue
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Labels
application-access bug error-msg Improving customer facing error messages.
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