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run Gittip 105 #2463

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chadwhitacre opened this issue Jun 5, 2014 · 18 comments
Closed

run Gittip 105 #2463

chadwhitacre opened this issue Jun 5, 2014 · 18 comments

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@chadwhitacre
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104

@chadwhitacre
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70 accounts reviewed.

@chadwhitacre
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Backup taken and verified. Droplet spun up and updated.

@chadwhitacre
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Script started.

@chadwhitacre
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Script ran for {age} (1:46:51.676922).

@chadwhitacre
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Active users and volume both dropped precipitously:

screen shot 2014-06-05 at 1 42 06 pm

@chadwhitacre
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Log downloaded and droplet destroyed.

@chadwhitacre
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$ grep "Charg.*failed" gittip-105.log | wc -l
     594
$ grep "Charg.*failed" gittip-104.log | wc -l
     537
$ grep "Charg.*failed" gittip-103.log | wc -l
     512
$ grep "Charg.*failed" gittip-102.log | wc -l
     490
$ grep "Charg.*failed" gittip-101.log | wc -l
     480
$ grep "Charg.*failed" gittip-100.log | wc -l
     478
$

@chadwhitacre
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Mounting failures this past month or so: 2, 10, 22, 25, 57. Includes a couple biggies this week (spot checked).

@chadwhitacre
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MassPay done and posted back for 43 participants.

@chadwhitacre
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Escrow shuffled.

@seanlinsley
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BTW I opened a support ticket with Balanced since their CC was one of the ones that failed.

Only I have access to it, but here's the link anyway: https://support.balancedpayments.com/hc/en-us/requests/13534

@chadwhitacre
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Thanks @seanlinsley. I'm reopening here to track.

@chadwhitacre chadwhitacre reopened this Jun 5, 2014
@chadwhitacre
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Ping @mjallday @msherry.

@patcon
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patcon commented Jun 5, 2014

Also, not sure if this private support ticket is related to charge failures:
http://gittip.freshdesk.com/helpdesk/tickets/536

Do we remove someone's tips from their recipient's cumulative totals after a credit card has failed?

@chadwhitacre
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@patcon Yes, we do. Receiving only includes tips backed by a credit card. See #1127.

@patcon
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patcon commented Jun 6, 2014

Thanks Chad! Really helpful to know

@chadwhitacre
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Looks like we're back on track.

$ grep "Charg.*failed" gittip-106.log | wc -l
566

@chadwhitacre
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screen shot 2014-06-12 at 11 47 52 am

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