UMP ConsentForm.ShowPrivacyOptionsForm getting an error everytime for US messages

[absrndm]

[REQUIRED] Step 1: Describe your environment

• Unity version: 2022.3.46f1
• Google Mobile Ads Unity plugin version: 9.4.0
• Plugin installation method: .unitypackage import
• Platform: Android
• Platform OS version: Tested on Android 9 and Android 14
• Any specific devices issue occurs on: No, multiple devices
• Mediation ad networks used, and their versions: none

[REQUIRED] Step 2: Describe the problem

Steps to reproduce:

Every time I save the data preferences in a message for regulated states in the US, I get a warning in the console that says, "we are getting something wrong with the webview." Then, the same message is sent as a FormError in ConsentForm.ShowPrivacyOptionsForm().

This happens whether the device naturally connects from a regulated state or if I use DebugGeography.RegulatedUSState.

However, the selected option seems to persist when reopening the form, even in another session but I don't know if its being effective for Ad requests.

Relevant Code:

ConsentForm.ShowPrivacyOptionsForm((FormError showError) =>
{
    if (showError != null)
    {
        if (onComplete != null)
        {
            onComplete(showError.Message);
        }
    }
    else if (onComplete != null)
    {
        onComplete(null);
    }
});

[NVentimiglia]

@absrndm

I was unable to replicate this. Can you share anymore details ?

[LoveraSantiago]

Hi I am facing same issue.

I'm trying to simulate consents for DebugGeography.RegulatedUSState.

In my tests I always use ConsentInformation.Reset();
The consent form simulating USS doesn't appear at the beginning. On the contrary, when I do tests simulating GDPR (DebugGeography.EEA) the form appears initially.

I have a button for the user to manage their data consent, as instructed in the documentation. In my tests, when pressed, the form appears for both DebugGeography.RegulatedUSState and DebugGeography.EEA.

However, when I'm using DebugGeography.RegulatedUSState, when I finish using the form. The same error mentioned in the first post occurs and my app is killed.

`2024/12/02 16:11:59.494 29157 30202 Error Unity <>c__DisplayClass5_0:b__0(String)
2024/12/02 16:11:59.494 29157 30202 Error Unity GoogleMobileAds.Ump.Android.ConsentFormClient:onConsentFormDismissed(AndroidJavaObject)
2024/12/02 16:11:59.494 29157 30202 Error Unity System.Reflection.RuntimeMethodInfo:Invoke(Object, BindingFlags, Binder, Object[], CultureInfo)
2024/12/02 16:11:59.494 29157 30202 Error Unity UnityEngine.AndroidJavaProxy:Invoke(String, Object[])
2024/12/02 16:11:59.494 29157 30202 Error Unity UnityEngine.AndroidJavaProxy:Invoke(String, IntPtr)
2024/12/02 16:11:59.494 29157 30202 Error Unity UnityEngine._AndroidJNIHelper:InvokeJavaProxyMethod(AndroidJavaProxy, IntPtr, IntPtr)

2024/12/02 16:11:59.496 29157 30202 Error Unity We are getting something wrong with the webview.
2024/12/02 16:11:59.496 29157 30202 Error Unity <>c__DisplayClass5_0:b__0(String)
2024/12/02 16:11:59.496 29157 30202 Error Unity GoogleMobileAds.Ump.Android.ConsentFormClient:onConsentFormDismissed(AndroidJavaObject)
2024/12/02 16:11:59.496 29157 30202 Error Unity System.Reflection.RuntimeMethodInfo:Invoke(Object, BindingFlags, Binder, Object[], CultureInfo)
2024/12/02 16:11:59.496 29157 30202 Error Unity UnityEngine.AndroidJavaProxy:Invoke(String, Object[])
2024/12/02 16:11:59.496 29157 30202 Error Unity UnityEngine.AndroidJavaProxy:Invoke(String, IntPtr)
2024/12/02 16:11:59.496 29157 30202 Error Unity UnityEngine._AndroidJNIHelper:InvokeJavaProxyMethod(AndroidJavaProxy, IntPtr, IntPtr)

2024/12/02 16:11:59.506 29157 30201 Debug UserMessagingPlatform Writing to storage: [IABGPP_HDR_GppString] DBABL~BVQqAAAAAg
2024/12/02 16:11:59.506 29157 30201 Debug UserMessagingPlatform Writing to storage: [GppMetadata] [[[7,[1733166467,858624000]]]]
2024/12/02 16:11:59.506 29157 30201 Debug UserMessagingPlatform Writing to storage: [IABGPP_GppSID] 7

2024/12/02 16:11:59.518 29157 30202 Error Unity Graphics device is null.
2024/12/02 16:11:59.518 29157 30202 Error Unity TMPro.TextMeshProUGUI:Awake()
2024/12/02 16:11:59.518 29157 30202 Error Unity <>c__DisplayClass3_0:<.ctor>b__1(String)
2024/12/02 16:11:59.518 29157 30202 Error Unity GoogleMobileAds.Ump.Android.ConsentFormClient:onConsentFormDismissed(AndroidJavaObject)
2024/12/02 16:11:59.518 29157 30202 Error Unity System.Reflection.RuntimeMethodInfo:Invoke(Object, BindingFlags, Binder, Object[], CultureInfo)
2024/12/02 16:11:59.518 29157 30202 Error Unity UnityEngine.AndroidJavaProxy:Invoke(String, Object[])
2024/12/02 16:11:59.518 29157 30202 Error Unity UnityEngine.AndroidJavaProxy:Invoke(String, IntPtr)
2024/12/02 16:11:59.518 29157 30202 Error Unity UnityEngine._AndroidJNIHelper:InvokeJavaProxyMethod(AndroidJavaProxy, IntPtr, IntPtr)
2024/12/02 16:11:59.518 29157 30202 Error Unity [ line 515325080]

2024/12/02 16:11:59.522 29157 29157 Debug DecorView[] onWindowFocusChanged hasWindowFocus true
2024/12/02 16:11:59.544 29157 29157 Info HandWritingStubImpl refreshLastKeyboardType: 1
2024/12/02 16:11:59.544 29157 29157 Info HandWritingStubImpl getCurrentKeyboardType: 1
0001/01/01 00:00:00.000 -1 -1 Info --------- beginning of crash
2024/12/02 16:12:00.502 29157 30202 Fatal libc Fatal signal 5 (SIGTRAP), code -6 (SI_TKILL) in tid 30202 (Thread-22), pid 29157 (m.origami.party)`