diff --git a/lib/GLPI/Agent/HTTP/Server/ToolBox/Results.pm b/lib/GLPI/Agent/HTTP/Server/ToolBox/Results.pm
index e7b0568b8..d98ae192b 100644
--- a/lib/GLPI/Agent/HTTP/Server/ToolBox/Results.pm
+++ b/lib/GLPI/Agent/HTTP/Server/ToolBox/Results.pm
@@ -419,7 +419,8 @@ sub handle_form {
         }
     } elsif ($form->{'submit/export'} || $form->{'submit/full-export'}) {
         $self->debug("Doing export for GLPI integration");
-        my $archiver = $self->_get_archiver();
+        my $archiver = $self->_get_archiver()
+            or return $self->errors("Download results: No archiving software available");
         my @time = localtime();
         my $tag_filter = $self->get_from_session('tag_filter');
         my $base_folder = $yaml_config->{networktask_save} || '.';
@@ -671,6 +672,8 @@ sub _register_supported_modules {
 sub _supported_archive_formats {
     my ($self) = @_;
 
+    return [''] unless $self->{_archive_formats};
+
     my @supported = map { $_->format() } sort { $a->order <=> $b->order } @{$self->{_archive_formats}};
 
     return \@supported;
@@ -679,6 +682,8 @@ sub _supported_archive_formats {
 sub _get_archiver {
     my ($self) = @_;
 
+    return unless $self->{_archive_formats};
+
     my $yaml_config = $self->yaml('configuration') || {};
     my $format = $yaml_config->{'archive_format'} || $self->_supported_archive_formats()->[0];
     my ($archiver) = grep { $_->format() eq $format } @{$self->{_archive_formats}};
diff --git a/share/html/toolbox/errors-language-en.txt b/share/html/toolbox/errors-language-en.txt
index 7be91fa68..b00d2bb26 100644
--- a/share/html/toolbox/errors-language-en.txt
+++ b/share/html/toolbox/errors-language-en.txt
@@ -43,6 +43,7 @@ Delete credential:
 No credential selected:
 Can't delete used credential:
 
+No archiving software available:
 Deleting results:
 No result selected:
 Can't remove file:
diff --git a/share/html/toolbox/errors-language-fr.txt b/share/html/toolbox/errors-language-fr.txt
index bce0058a7..7dbed4db4 100644
--- a/share/html/toolbox/errors-language-fr.txt
+++ b/share/html/toolbox/errors-language-fr.txt
@@ -43,6 +43,7 @@ Delete credential: Suppression d'identifiant
 No credential selected: Pas d'identifiant sélectionné
 Can't delete used credential: Impossible de supprimer un identifiant utilisé
 
+No archiving software available: Aucun programme d'archivage disponible
 Deleting results: Suppression de résultats
 No result selected: Pas de résultat sélectionné
 Can't remove file: Impossible de supprimer le fichier