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Error navigating from eRegs to other parts of the site #4563

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fec-issue-bot opened this issue Sep 28, 2017 · 6 comments
Closed

Error navigating from eRegs to other parts of the site #4563

fec-issue-bot opened this issue Sep 28, 2017 · 6 comments

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@fec-issue-bot
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What were you trying to do and how can we improve it?

I am trying to move from e-regs back to "help for candidates and committees" using the top line navigation and am receiving an error message ("internal server error"). Clicking on all top line navigation ("campaign finance data," "help for candidates and committees," "legal resources") produces the same error message.

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It's Amy Pike.

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@AmyKort AmyKort changed the title User feedback on https://www.fec.gov/ Error navigating from eRegs to other parts of the site Sep 28, 2017
@AmyKort
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AmyKort commented Sep 28, 2017

I can't reproduce this error now, but I think we've had this issue come up in the past.

@amypike
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amypike commented Sep 28, 2017

Jeff just came upstairs and I reproduced the error for him, so he's on it. It's not pressing, just a glitch I wanted to log.

@AmyKort
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AmyKort commented Sep 28, 2017

Thanks!!!!

@jwchumley
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jwchumley commented Sep 28, 2017

Except now that I am in my office I still can't reproduce it! Amy P. can you grab the URL of the page you are on when the navigation gives you an error. Please?

@amypike
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amypike commented Sep 28, 2017

Certainly! I was here: https://fec-prod-eregs.app.cloud.gov/regulations/100-93/2017-annual-100#100-93-c when the top line nav stopped working.

@patphongs
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@jwchumley @amypike @AmyKort There is indeed a bug! Thanks for reporting, and we have this logged within the eregs https://github.com/18F/fec-eregs/issues/364 repo. There's some redirects that are happening in the code that should not be there, so we've got to take a closer look at the application bug and deploy a fix. Sorry for the inconvenience.

Closing this issue for now as there is an open bug that we are tracking.

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5 participants