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new update crashes on macbook #94

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Elahehmnd opened this issue Jul 6, 2024 · 1 comment
Open

new update crashes on macbook #94

Elahehmnd opened this issue Jul 6, 2024 · 1 comment

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@Elahehmnd
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I am using febio for 2-3 months. I also updated it to latest version last week. yesterday, I was working with it and have opened lots of documents, so my macbook pro m1 chip has restarted. since then, when I want to open any model file or start a new file, its doesn't show the model or any UI of febio. even if the model opens, the run part doesn’t work. or the preferences, unit converter and etc. the whole software is crashed. I uninstalled the software and fully deleted every file related to it, but nothing changed. the previous version of software is working, but the problem is that I cant open my models, since they are all compatible with newer version. could you please help me?(i also updated my macos software) (and I have to add that when I turn on my laptop on safe mode, the software works well)

@michaelrossherron
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When FEBioStudio crashes, there is a window that pops up that asks if you want to report it to Apple. Please click on that window to open the report (don't send it to Apple) but cut and paste its content on this forum, it might help identify the issue.

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