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#PrinterConnect: Privacy Policy

Introduction

This document contains details about the private data PrinterConnect collects from its client and business users, how the collected data is used, and how it is protected. It also contains information that pertains to the user's rights to modify, export, and erase their submitted and generated data.

About PrinterConnect

PrinterConnect is an application that allows people seeking access to a wide range of additive manufacturing devices, materials and service providers to connect, build, and ship products. Its primary goal is to democratize access to 3D printers and other CNC machines.

The connection is achieved thus:

  1. Clients create user accounts to upload 3D models of products they want printed (machined), specifying details includiing material type, mesh fraction, build volume, etc. These users find and match 3D printers for their products.
  2. Device owners - who could be any of the following: businesses, makerspaces, hobbyists - create user accounts to receive requests from client users whose build request(s) match their device specifications.
  3. With established connection between client users and device owners, built products can be shipped to, or picked up from select locations.

Data PrinterConnect collects

To build a thriving ecosystem, PrinterConnect must collect, save, and protect sensitive user data. We collect the following kinds of data:

  1. User first and last name
  2. User email
  3. User password
  4. User avatar
  5. User delivery address or pick-up location
  6. User digital payment information With the ubiquitous nature of social media, user accounts can be easily created, with permission, from data shared from accounts such as twitter, facebook, google, and github. PrinterConnect will collect only email, screen_name/usernames, and first and last names.

Why PrinterConnect collects the aforementioned data

We collect full name, email, and password data because each client and business user must be uniquely identified and verified to connect on our platform. It is especially important because to enable the creation of experience and resolution of problems unique to each user. The delivery address is where completed print jobs can be couriered to or picked up from. The delivery address does not have to be an exact living address for client users, it can be any address their products can be shipped to, of which they have easy access to. The same goes for pick-up location and business users (device owners).

How PrinterConnect protects user data

All user passwords are currently encrypted. Access to user data cannot be gained by unauthorized persons. All payment information will only be processed with trusted payment service providers including Stripe, Paystack, Flutterwave, and Paga. No sensitive card information is collected and saved by PrinterConnect

User privacy controls

Verified and signed-in users can modify user information, updating passwords, usernames, full names, avatar, and email addresses (with identity re-verification). Accounts can also be deactivated, deleted, and user data exported to json/xml formats for easy transfer.

What user data is shared

PrinterConnect does not share user information with other companies. Only with explicit user permission is delivery location shared with courier service providers to complete a transaction. The same applies to debit/credit card data to complete payment. All data shared is done with payment and delivery companies renowned for privacy preservation.

Regulatory compliance and co-operation

To comply with regulatory policies, whatever user data requested by these bodies will be done in ways that are privacy-preserving. Data to show user trends, revenue generated, and other non-personally identifiable information will be shared.